Communication...TRASH. We've been staying at Calypso since 2022, we LOVE Calypso, have loved every host each time UNTIL this stay. This was a rather last minute decision to go, so this host being crappy is on me for not digging deeper like I usually do, but to not even CONSIDER a refund or even a PARTIAL refund for the day missed during a hurricane, and the days with no power/water, literally do not care what your rental agreement says, it just shows the type of company you are. Money over people. The condo itself was nice, the entryway door is janky and needs work, the plate on the door where the tongue is, is only held on with 1 screw, the door pushes in and out and is one good push from being busted open. So minus the door, mold on the shower curtain in the guest bathroom and the actual handle not working on the shower, have to use the outer ring to turn it on, mold in the ice machine and balcony furniture is not the same as pictured, it was decent. CANNOT get maintenance or ANYONE for that matter on the phone or through email, text or Facebook to fix it. 48 or more hours before the hurricane it took 4 or more calls to even get someone on the phone. Just be careful, they are money over people. Communication and the host is important to me and they are 0 out of 10 recommend RealJoy Vacations. Still have never received an email or call back requesting maintenance, but did receive multiple text and emails about rebooking, NEVER AGAIN, no thanks.