How would you feel if upon arrived at your VRBO vacation rental and you Discover that the property does not exist, in fact the VRBO address is a Forest preserve., The whole Vacation was ruinedexperience ruined my vacation.
On February 24, 2023 I booked the VRBO property and I emailed the property manager letting them know I was visiting Florida to watch St. Louis Cardinals spring training, so property manager knew I was coming.
On Wednesday March 1, 2023 I was scheduled to check in at VRBO property. I soon discovered That said address is a forest preserve, there is no property at that address. I spent about an hour and a half driving around, looking for the property which included asking 5 people who lived in the neighborhood, all five said that said address does not exist. At this point it was getting dark and I felt unsafe. No telephone number was provided for property manager so I emailed the property Manager and I instructed them to call me because I couldn’t find the property. The property manager called me back and said that VRBO failed to sync calendars. Property manager provided another property. At this point it was dark and I was tired so I agreed to go to second property When I arrived at new property, I didn’t like it and it was not the kind of property that I originally signed up for, Plus I began to feel that the property manager was a scam and I felt unsafe at this point. I decided that I would leave in the morning and book a hotel room.
On Thursday morning march 2, 2023 at 8:30 AM, I was woken up by someone pounding at my door telling me to move my vehicle even though the property manager text me The day before, telling me exactly where to park. At approximately 9 AM I left the property and did not plan on returning, I planned on calling VRBO later when I have time.
On Thursday, March 2, 2023 at approximately 1:08 PM, I called VRBO and informed them that I left the property and plan to stay at a hotel. VRBO called property manager who insist that I pay for a day and a half even though I was only there for about 13 hours