Moderno & Accogliente | 13min dalla Strip, ♛Letti Reali, Piscina

Hi Debbie, Thank you for your feedback. We’re glad to hear the house itself met your expectations, but we’re truly sorry to learn that the cleanliness fell short during your stay. We always encourage our guests to reach out to us right away if anything is not up to standard, as it gives us the opportunity to address the issue immediately and make things right. Unfortunately, we were not aware of any concerns regarding the cleaning during your stay, and we would have gladly taken prompt action to resolve it and ensure your comfort. Your comments are very important to us, and we will be addressing this with our cleaning team to prevent this from happening again. We appreciate you bringing it to our attention and hope to have the opportunity to provide you with a much better experience in the future.