Bear Creek 167 - Enjoy peaceful, lush views and a jetted tub!

Jennifer, we're pleased your stay at Bear Creek 167 was so perfect! We appreciate you taking the time to leave a review, and we look forward to hosting you again in the future!

Jon, thank you for your 5-star rating! We are pleased to know that you had a great stay with us. We hope to host you again soon!

Thank you so much for sharing your feedback! It's wonderful to hear that you found the space clean and classic—it truly means a lot to us. We always strive to provide an enjoyable experience, and we're thrilled you noticed. We can't wait to welcome you again soon!

We're so glad you had a great time at Bear Creek 167, Quinton! We're thrilled to hear that you enjoyed the peace and quiet of the cabin, along with the waterfalls, jacuzzi, and everything else that this property has to offer! We are grateful for you sharing your review with us, and we would love to serve you again in the near future!

Jeff, we do appreciate your feedback and are happy your stay was enjoyable overall. We would love to host you again in the future at one of our other 400+ properties!

We're saddened to hear of your disappointing experience, Chrisite, and we appreciate your honest review. Though we were unaware of the inconveniences you were facing during your stay, we appreciate you taking the time to share your concerns with us. We strive to provide accurate information in our listings, and we have shared your feedback with the appropriate department for further review. We will also notify the respective personnel of your additional feedback for a prompt property inspection. By no means is this the vacation we hoped to provide. We would love to host a more relaxing stay for you in the future, as this is certainly not our standard experience.

Avery, we truly apologize that your expectations were not met, we know how frustrating it can be to have poor cell service in the mountains, and understand this was disappointing. We do apologize for any miscommunication regarding the community pool, and we hate you were unable to use the fireplace as anticipated. We do advise these are unable to be used during the summer months and are so sorry this was not clear. We do appreciate your feedback regarding the sleeper sofa and will address this for future guests, as we certainly don't want anyone to be uncomfortable. We'd like to sincerely apologize for the inconveniences you experienced and we hope to have the chance to provide you with a better stay in the future at any of our other 400+ properties, as this is not normal for us.

We're so glad you had a wonderful vacation overall, Jeremy! Thank you for your honest feedback, and we hope to have the opportunity to host you again in the future!

Thank you for your honest feedback, Lynn, and we will notify the appropriate departments regarding your concerns! We're happy to hear you had a great time overall, and we would love to host you again in the future!

Jarvis, we are saddened to hear your experience was unsatisfactory, and we appreciate you taking the time to share your honest feedback with us. We would love to host a more enjoyable stay for you in the future, as we have over 400 + properties in the Smokies, and our vacation planners would be happy to assist in finding the perfect cabin for you.

Kathy, we can certainly understand the frustration of being without TV service and how alarming it must have been when someone showed up to your cabin unannounced. This is unacceptable to us, and we will notify the appropriate departments regarding the concerns and have upper management review this immediately. We appreciate you bringing these concerns to our attention, and we are regretful of your experience. We’re so sorry that this happened during your stay, as this is not our standard; we would love to host a more enjoyable stay for you in the future.

Randa, thank you so much for sharing your experience with us! We're saddened to hear that you had issues contacting us, as we strive to make sure we answer all of our guest's questions, and we're so sorry this was not the case. However, we're so glad that you and your daughter had a great stay with us, enjoying everything this cabin has to offer. Especially the sound of the creek running under your balcony, the jacuzzi tub, and your fully equipped kitchen. We truly appreciate your honest feedback, and we will be sure to pass your concerns along to the appropriate departments for immediate review. We're delighted to hear that your stay was enjoyable overall, and we appreciate your recommendation. We would love to host you again in the future for more fun in the Smokies!

Tony, we absolutely hate to hear your stay was disappointing, these things must have been frustrating to experience and we sincerely apologize for all the inconvenience and discomfort you dealt with. We appreciate your honesty and are working to address these issues for future guests. Again, we do apologize and hope to have the opportunity to provide you with a better stay in the future.

Kenneth, we are pleased to hear that you had a great stay at Bear Creek! We appreciate your honest feedback about your experience. We look forwards to hosting you again in the future!

Madilyn, we're truly sorry your stay did not meet expectations, we understand your disappointment and we hate to hear you had difficulty in reaching us as well. We have passed your comments along to the appropriate departments, as we are always striving to improve our customer experience, and do apologize for any and all inconvenience you encountered. We hope to have the opportunity to provide you with a better stay in the future at one of our other 400+ properties.

Caroline, we're happy your stay at Bear Creek 167 was enjoyable overall, despite some trouble with the wifi. We appreciate your feedback and would love to hos you again in the future!

We cannot apologize enough for your poor experience, we absolutely hate your vacation was not as enjoyable as you or we would have hoped and we do understand your frustration and concerns. These things are concerning to us as well, and we're grateful you notified us of your concerns so we could get these items addressed. We are working diligently to make sure each area of concern you noted is taken care of appropriately, and while management did reach out regarding your experience, unfortunately we've been unable to contact you. Again, we deeply apologize and do hope to provide you with a better experience in the future as this is not standard for us.