Piggy's Perch - 2 Balconi | Accesso Diretto alla Piscina

Thanks for staying with us again! We appreciate your kind review and are glad you found the home comfortable and enjoyed the easy walk to the beach. We’ve made updates over the years and hope you’ll visit again.

Hi Jennifer Thank you for the review. We are sad to hear that you did not enjoy your stay. I wanted to take the time to respond to each of the points in your review. We do apologize about the AC issue. It was a relatively simple issue that our maintenance man was able to fix quickly, but I understand it was still an inconvenience. We are not having any issues with the thermostat since your stay so I'm not sure what issues you were having. We do not feel that the description is misleading as the listing mentions that this property is a townhome, not a stand alone home, in multiple places. We also have several outside pictures showing the property as a townhome. The property is right next to the swimming pool which yes can be good or bad depending on what you are looking for, but again we show this location in multiple pictures throughout the listing and in the listing description. As far as property information, the property address was provided to you no less than 3 times, including immediately after you booked the property. I understand these messages tend to go unread so guests can always just message us at anytime if they have questions. We also provide information regarding what amenities are provided no less than 5 different times both before and after booking. We do not want to mislead guests, but guests have to actually read the information that is provided. We supply our properties equal to and typically a little better than most comparable property management companies. We actually provide quite a bit more amenities than what your review suggests, but you are correct in that we do not provide coffee, salt and pepper, cooking oil. Future guests please just see the WHAT IS PROVIDED section of the property description as we detail Exactly what is provided. Lastly we understand that the proximity to the pool combined with a busy holiday weekend can cause some noise. Previous guests have noted that this house has efficient noise-blocking windows on the pool side of the condo, so this should minimize noise as much as possible. We did receive calls from you regarding the noise, however you called us the next day when there was nothing we could do. Future guests please feel free to call us while the issue is occurring, even if it is late at night, and we will do everything in our power to deal with the noisy guests.