We have a special place in our hearts for Chimney Rock, having stayed there before Helene and immediately after. We wanted to support local businesses and those recovering, including staying at a VRBO in the area. Overall, we were happy with this house but there were a few glitches...the doors had 2 different type door locks that were finicky at times. The toilet on the 3rd floor backed up the 1st morning and we had a little difficulty in reaching the host through VRBO and calling her directly. When she responded we learned she was actually contacting the plumber before responding to us. It was a new system so not sure what happened, but the plumber came out quickly and fixed it while were out for the day. The downstairs unit: missing a curtain rod in the bedroom, the kitchen curtain would not close all the way due to a poorly repaired rod. Housekeeping: coffee was provided but expired in 2023, a moldy jelly jar in the cupboard. Upstairs: Not enough bathmats but there was extra towels which we appreciated. Some of the knives had food remnants. Trash bags were supposed to be provided but there were no extras. Overall, there seemed to be an issue sending messages through VRBO. When we arrived it was hot and musty, each bedroom had its own floor AC unit which we turned on. The nights were cool so we considered opening windows but there were no screens...might have been nice if someone had come in to assess it before we arrived and check on the housekeeping. We did see a bear !