The new card-entry system for the gate had me worried; however, it was easy to get our multiple cards, and they worked great! The security guard was very friendly and helpful. We were thankful for the great a/c indoors; wish there were ceiling fans in at least the adult bedrooms, though (I like it cooler than the little kids!) We had 7 boys, aged 2-11 - they loved the themed rooms! They all thought the Avengers room was the coolest - until the lights went out. Then those full-sized costumes lurked in the shadows, and the kids abandoned that room for the Paw Patrol one. Frozen room was a big hit.I would have liked dressers for little stuff - my suitcases are too large for the racks, and I didn't have room to open them on the floor (and the closet only had 4 hangers). Loved the showers and counters in the bathrooms, and the fact that we had at least one bathtub for the littles. Would have liked a couple of hooks in the shower area, however; I didn't like having to hang my clothes with the towels or set them on the toilet or counter. We were grateful for the working hot tub. Kitchen nice sized, big table, but put younger ones at the counter (easier to clean). Also, liked that we had a working ice cube maker and the filter was clearly dated - we all fill up our water bottles these days! Parking was okay, even with 4 vehicles. Had crib, high chair, small stroller available - great! Game Room games were maybe a little too old for our crowd? Overall, this was a great place to stay!