Coastal Guest Suite | King Bed, Steps to Town

Hi Alex, Thank you so much for taking the time to share your feedback! We're happy to hear you enjoyed the home's location and the complimentary wellness experiences included with your stay! We did want to kindly clarify a couple of things for future guests reading this review. The home does not have air conditioning, which is disclosed in the listing prior to booking. We completely understand that having AC would have made your stay more comfortable, which is why we offer portable AC units as an optional add-on for guests who would like additional cooling. These units do require delivery and setup by our team, and unfortunately, given the time of your request, we weren't able to arrange delivery until the following day. We certainly wish we could have accommodated you sooner! We're also sorry if our communication didn't come across as warmly as intended. We always want our guests to feel heard and taken care of, and our goal is to be as transparent and helpful as possible when it comes to our homes and the amenities we offer. We truly appreciate you sharing your experience and are glad you were able to enjoy the neighborhood and some of the wonderful things Santa Barbara has to offer. Thank you again for choosing to stay with us!