Private Villa on 2 Acres with Chef and Saltwater Pool

Jack, I am sorry that your vacation on Nevis got off to a bad start when you missed your plane and were then further delayed leading to frustrations with everything from the moment you arrived on the island. As reflected in the reviews of our villa from many guests from VRBO and other sites, I take a personal pride in ensuring that everyone enjoys their stay at our house – it is not a rental income property but our home. As a result, we go out of our way to make sure that guests appreciate the island and our house as much as we do. In fact, not only have many prior guests become friends post stay but I keep in constant contact with guests while at our villa who often share pictures and emails of their stay while they are at our home. I am sorry that this experience was not the same for you despite the repeated effort on my part to reach out to you. So, let’s address a few of the things in your review. While we are on two acres of land and on a hill, there are indeed local animals that roam free on the island (although not on our property). The fact that you hear donkeys braying or roosters is part of island life wherever you might stay in the Caribbean and it is what brings the charm and local flavor of any island. Nevis is no different. Hearing local animal sounds would be the same as if you were staying in a city and expect to hear traffic noise. With regard to being hot, I tried to contact you multiple times to see how we could address the issue by offering to buy additional fans but did not hear back so I am sorry that you chose to sleep outside while the rest of your family who were staying at the house slept in the two bedrooms. For clarity, the ceiling fans – common in most houses on the island – are only a few years old. To your point, there are no windows to close because, unlike any other house on the island, the windows are open with screens and security protection so the wind does blow off the ocean – our house is very unique in that way. It is unfortunate that the air and wind was very still for a few days during your stay but we have since bought additional floor fans for the rooms which are now at the house for each bedroom even though we have not had this for 20 years of rentals. With regard to the comments on appliances: 1. We DO have a washing machine. There is a line outside for drying – almost every house that I know of on the island does not have a dryer but if you had laundry, Tessie would have been more than happy to do it for you. 2. We do NOT have a microwave. As you may have seen, we are very conscious of making sure that everything in the house is natural and organic - from the toiletries and shampoos provided to the actual beds themselves. Tessie cooks everything from local organic ingredients (some of which we even ship in for the guests) so we don’t require a microwave but do provide a toaster oven for re-heating. I have three more things to add: I would like to say that you are the first guest we have had in 20 years to not abide by one of our primary house rules of NOT smoking. Smoking a cigar was disrespectful. As required by VRBO, you indicated in your rental that it was only two people staying in the villa. There were more than that. While having additional guests does not matter, not informing me does. Not letting us know or asking if that was all right was disrespectful. I arranged a rental car for you for which you did not have the courtesy of letting the rental car people know where you had left it upon leaving the island. This is not Hertz but a family run car rental business. Abandoning the car without telling them the location of the car when you left the island and leaving the windows open with the keys in the ignition was disrespectful.