Vintage Noir - Cinque Camere da Letto Casa, Ospiti Massimo 11

Thank you so much for your wonderful review! We're delighted to hear that you and your family had such a fantastic stay and that the home had everything you needed to feel comfortable. Knowing that your family created memories you'll cherish for years to come means the world to us. We truly appreciate you choosing to stay with us and would love to welcome you back for another unforgettable vacation in the future!

Thank you so much for your kind words—we’re really glad you had a great stay overall! We truly appreciate you pointing out the pool condition. feedback like yours helps us stay on track

Thank you for your great feedback! We’re so happy to hear you found the home spacious, clean, and comfortable, and that you enjoyed the décor, game room, and the pool and hot tub. We appreciate you sharing your note about the pool and spa heating schedule. After long park days, relaxing in the evening is definitely important, and your feedback is very helpful for us moving forward. It was a pleasure hosting you, and we’d be happy to welcome you back again for another comfortable and fun stay!

Thank you so much for your kind words! We're thrilled to hear that you and your family had a wonderful stay at our property. We strive to provide the best possible experience for our guests, and your positive feedback means a lot to us. We hope to welcome you back to Florida Premier Rentals in the future!

Thank you for sharing your feedback, and we’re glad to hear that you enjoyed the safety, convenience, and overall upkeep of the property during your stay. We sincerely apologize for the inconvenience you experienced with the change in your reservation. Unfortunately, due to an unexpected issue with the original property you booked, we had to make a last-minute adjustment. This was a one-off situation, and while we strive to communicate such changes as quickly as possible, we regret that you weren’t informed prior to your arrival. Our goal is always to provide seamless experiences for our guests, and we understand how frustrating this must have been. Please know that we’re reviewing our processes to prevent similar situations from happening in the future. We’re grateful for your understanding and are glad the alternate unit met your needs. Should you choose to stay with Florida Premier Rentals again, we’d love the chance to ensure a smoother and even more enjoyable experience. Thank you for staying with us, and we hope to host you again soon!

Thank you for your feedback. We’re glad to hear you appreciated the layout of the home and its suitability for your family. However, we’d like to address the concerns you’ve raised. Regarding the pool and spa heating, we’ve thoroughly reviewed the situation and confirmed that the system was functioning correctly during your stay. It seems there may have been a misunderstanding about how the heating system operates. To clarify, when the spa jets are running, the heating focuses on the spa, and the pool will not heat simultaneously. This setup is typical for these systems, but we understand how this may have caused confusion and impacted your experience. We will review how we communicate these instructions to ensure future guests have a clearer understanding. As for the bedding, we weren’t aware of this issue during your stay, as it was not reported to us at the time. We encourage all guests to notify us immediately of any housekeeping concerns so that we can address them promptly. Nonetheless, we will review this with our team to ensure that all linens are thoroughly inspected and appropriately placed before each guest's arrival. We apologize for any frustration caused We truly value your feedback and are committed to making improvements where needed. Thank you again for bringing these matters to our attention. We hope you’ll consider giving us another opportunity in the future to provide the seamless and enjoyable stay we strive to deliver.