Turquoise Delight - Cinque Camere da Letto Casa, Ospiti Massimo 10

Thank you for your review! We're so glad you enjoyed the home, found it clean and comfortable, and that the kids had a great time in the pool. Pool and spa heating is available for an additional charge, and both use the same heating system. We're sorry if this wasn't clear before your stay. We appreciate your feedback and would love to welcome you back again!

Thank you for the great review! We’re happy to hear everything was excellent and hope to welcome you back again soon.

Thank you for your wonderful review! The team at Florida Premier Rentals is delighted to hear that you found the home gorgeous and well maintained. We're also pleased that you enjoyed the quiet and secure neighborhood, which helps create a relaxing and comfortable stay for our guests. We truly appreciate your feedback and hope to welcome you back for another memorable visit in the future!

Thank you for your review! The team at Florida Premier Rentals is delighted to hear that you found the home beautiful and clean. We also appreciate you mentioning the pool and spa heating option. To give guests flexibility, pool and spa heating is offered as an optional add-on and is disclosed prior to booking. We're glad you enjoyed your stay overall and hope to welcome you back again on a future visit to Orlando!

Thank you for the kind review! We’re glad you found the home super clean and well organized, and that our team was quick to respond to your questions and requests. We’d be happy to host you again anytime!

Thank you so much for your wonderful review! We’re thrilled to hear the home was a great fit for your family and that everyone was able to enjoy having their own bedroom and bathroom. It’s also great to know you found the house clean, well maintained, and conveniently located for Disney visits. We appreciate your understanding regarding the pool maintenance on your last day, and we’re glad the resort pool was able to provide a great alternative so your family could continue enjoying the amenities without interruption. Thank you again for staying with us. We’d be happy to welcome you back anytime for another family vacation!

Thank you for your feedback, and I’m very sorry to hear about your experience. We’re glad you found the home beautiful, but we sincerely apologize for the odor issue you encountered. The home is strictly non-smoking, and we take this very seriously. Your comments have been shared with our management and housekeeping teams so we can address this more thoroughly and prevent this from impacting future guests. We also truly regret the delay with the pool and spa heat. We understand how important this is to your stay, and we apologize for the inconvenience caused despite your efforts to reach out. As a gesture of goodwill, we have issued a full refund for the pool and spa heating fee. Thank you again for bringing this to our attention, and we appreciate your understanding.

Thank you so much for your wonderful review! We’re thrilled to hear that you and your group had such a great Thanksgiving stay and that the home was a perfect fit for everyone. It’s great to know you found the house spacious, clean, and well-equipped for a larger group, and that the location worked so well for Disney, shopping, and dining. We also really appreciate you mentioning our response time. While we’re sorry for the minor smoke detector issue, we’re glad our team was able to take care of it quickly and that communication was smooth throughout your stay. Thank you again for choosing us. We’d absolutely love to host you and your family again in the future!

Thank you so much for taking the time to leave such a fantastic 5-star review! We at Florida Premier Rentals are thrilled to hear that you enjoyed your stay and found our location perfect for your Disney trip. It's wonderful to know that even as Disney regulars who have experienced the Grand Floridian and Contemporary, you found our off-property home to be your preference going forward. We truly appreciate you highlighting the convenience of the shorter commute, easier park access, and the delight of bringing a sleeping child straight to their bedroom. We're also glad you enjoyed the amenities like the ability to prepare your own meals, the convenience of the washer and dryer, and the fun the kids had at the pool. These are all features we strive to provide to make our guests' Disney vacations as comfortable and enjoyable as possible. We would be absolutely delighted to welcome you back to this property or one of our other similar rentals for your next Disney adventure. Please don't hesitate to reach out when you start planning your next trip. Thank you again for your wonderful feedback!

Thank you for sharing your feedback. We’re truly sorry for the confusion regarding the property’s location and any frustration this caused during your stay. Our listing clearly states that the home is located within Reunion Resort, which is approximately 10–15 minutes by car to Disney. We apologize if the check-in information caused any misunderstanding. We also regret that our response time did not meet your expectations. Guest satisfaction is very important to us, and we take feedback like this seriously to improve communication and clarity for future guests. We’re glad to hear that you found the property itself nice, and we hope that despite the challenges, you were able to enjoy your time in the area.