Vero Ski-in Ski-out 2BR Condo W / vasca idromassaggio e parcheggio coperto Ottima vista

Thank you for your comments, the whole condo complex is having a very extensive remodel outside, for this reason we have waited to update our unit at the same time. The unit will be complete along with the outside for next ski season.

David, I am so sorry to hear you did not feel secure in our condo. We have a lock box for guests arriving to enter the condo, this code is changed 4 time a year. Upon reading your review I wish you had called me Saturday morning when you claim you noticed someone had entered and left keys. This would have allowed me to be proactive and call the 2 individuals, one being our cleaning lady who has been with us for over 8 years and lives in Gunnison, the other being our management company and caretaker of the unit. Once again I wish you would have contacted me instantly, instead of waiting 7 days and notifying me through a review . I also want you to know I will never make an excuse I will come out directly and try to find a solution or answer to all concerns. No one has keys to the owners locked off closets and cabinets, but us the owners and we live in Oklahoma. I spoke with both our cleaning lady and the management company and neither entered the condo during the time frame in question. Your daughter texted me the morning you checked out of the condo and her is what she said, "Good morning Craig! This is Jess, my parents and I stayed at Gateway 203 this weekend. We wanted to let you know - we were unable to open the trash dumpster by the garage. So instead of leaving trash outside (bears!) we chose to keep it in the unit. Other than that, we are all checked out and had a wonderful time. Thank you. There was no mention of the key incident but a thank you with a we had a great time. Please feel free to contact me to discuss this with me if you feel this did not meet your expectations of the response you expected or wanted.