Ocean-view house with private pool, hot tub, W/D, & AC - dog-friendly

Thank you so much for sharing your feedback. We're delighted to hear you enjoyed the great location, easy beach access, and the pool and hot tub during your stay. We also appreciate your kind words about our home. We are very sorry to hear about the cleaning issues you encountered upon arrival. It’s great to know our local team was able to address these concerns promptly. Your feedback is important to us and helps us improve our services. We hope to welcome you back for another wonderful stay soon.

Hello Berkeley, Thank you for taking the time to provide your feedback regarding your recent stay with us. We are glad that you enjoyed your time here. However, we apologize for the inconvenience as the property was not as clean as it should have been. Your suggestions are highly appreciated. Thank you for considering our property, and we hope that you will consider us again next time.

Christopher, Thank you for taking the time to leave a review. We are pleased to know that you enjoyed your stay at Sun Daze, at the same time we would like to apologize for inconveniences during check-in. However we hope to see you back for our 2019 season. Thank you, Hatteras Realty

Hi Kathie, thank you for taking the time to send us your valuable feedback. We sincerely apologize for the hot tub issue during your stay with us. We wish that you had alerted us with this concern while you were in the home so we could rectify the situation. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We are happy to report that the hot tub is now in working condition and hope to host you for a truly relaxing getaway in the future.

Hi, Christina! We are disappointed to read you weren't impressed with the level of cleanliness you received. We take this very seriously and will follow-up with our staff. Thank you!

Hi Jean, we are so glad that you enjoyed your visit. We apologize for any maintenance concerns. Our guest service agents are available 24 hours a day and if any issues arise we encourage guests to let us know so that we can assist. We would love to host you again in the future.

Thank you so much for sharing your feedback with us, Pam. We’re delighted to hear that you enjoyed the great location right across from the beach, the well-equipped house, and that the hot tub and pool added to a fabulous week. We appreciate you letting us know about the challenges with the main living room TV and the dumbwaiter trolley. Regarding the TV, it sounds like it may have been a bit of operator error, and we’ll look into adding some clear instructions in the home to help future guests navigate the LG channels more easily. As for the dumbwaiter trolley, this amenity is not intended for guest use and isn’t listed as part of the home’s features. The homeowner has chosen to restrict its use during the rental season due to past wear and tear, and we must honor that decision. We understand that carrying groceries up wasn’t as convenient as hoped, and we apologize for any inconvenience this caused. Thank you again for your thoughtful comments. We truly appreciate your understanding and hope to welcome you back for another awesome stay in the future.

Hi Wayne, Thank you for giving us the opportunity to hear your feedback about your stay! We appreciate you bringing this to our attention. Rest assured that we will follow up with the appropriate parties regarding your feedback. We're looking forward to hosting you again for another enjoyable stay!

Hello Nicole! Thank you for sharing your feedback with us! We apologize for any cleanliness issues you encountered. Please know that this is not commonplace, and we thank you for calling in an order for local staff to promptly resolve these issues. We look forward to your next stay!

Thank you for taking the time to share your experience, Jon! We're pleased you enjoyed the spacious layout of our home, though we sincerely apologize for the maintenance and service concerns you encountered during your stay. Since your departure, our local management has addressed the pool. While we understand it does not remedy the experience, we hope the compensation provided eased some stress. We appreciate your feedback so we may continually improve and hope for the chance to host you again in the future!

Hello Jessica! Thank you so much for taking the time to share your feedback following your stay. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of the issue so that we could take the appropriate steps toward a resolution. Please know that the comfort and satisfaction of our guests is our priority and the experience you had is certainly not commonplace, nor is it indicative of our level of service.

Thank you for your review, we appreciate you taking the time to share this feedback with us. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We encourage guests to call our 24-hour Guest Service line to alert us to issues with cleanliness while in the home so that we can promptly rectify the situation. We hope to have the opportunity to better impress you in the future.

Hello Caren, thank you for taking the time to share your feedback with us. While we are glad you enjoyed the location and amenities of our home, we are very sorry to hear about the cleanliness and maintenance oversights you found upon your arrival. Due to the unprecedented high temperatures experienced this summer, many homes have been struggling for the upstairs levels to get cool during the day. Our homes are also required to have regular pest control services. We are very sorry for the sub-par clean and we have addressed this with our housekeeping staff. We are always available to send someone back out to clean if we are notified. We hope we can host you again for a much more enjoyable stay.