Don't waste your time and money.This letter constitutes a formal complaint regarding the unacceptable condition of the property during our stay. We encountered numerous safety hazards and maintenance issues that significantly impacted our experience and raised serious concerns about the property's suitability for rental.Specific Issues, Non-functional Hot Tub for months, Dangerous Front Step, Unlevel Pool Table, Malfunctioning Upstairs Heater: about 45 degrees in the master bedroom, Unsafe Brokjen Bunkbed, Inoperable Gas/Propane Heaters, Persistent Sewer Odor, Hazardous Flooring, Broken Window Blinds, Lack of Cleanliness: Unacceptable Business Practices: It is concerning to learn that even the cleaning staff's maintenance requests have been ignored by the property host. This, along with the "landscaper's" admission that he is not a qualified repairman, demonstrates a systemic disregard for property upkeep and tenant safety. The advertised hot tub was broken, which was incredibly disappointing for our birthday weekend getaway. The host's offered discount felt like a band-aid, not a solution, and the additional, delayed partial refund (80, arriving a month later) was insufficient. His handling of the situation was insulting, and VRBO was unhelpful, claiming we should have contacted them during the stay. Misrepresenting the property and prioritizing profit over guest experience is unacceptable.