LUX Beachfront Casa de Balboa 231 - Migliore posizione / vista

Thanks so much. We appreciate you!

Thank you for your kind words. So glad you enjoyed. In simple terms for Newport Beach...Casa de Balboa is the place you want to be!

Thanks so much! Glad you found us and enjoyed your stay!

Thanks so much. Great spot? The best!! So glad you found us!! Hope you can return soon.

Thanks so much. So glad you found us and are returning for the Christmas Holidays. Such fun here with the boat parade passing in front. Fun all year at Casa de Balboa Vacation Rentals

Thanks Andrew. That is actually CASA 231 2bd/2ba...best views in Newport Beach of the water, beach, boats, park , and the Light Houses (Light House Cafe and the Kids Light House with the slide). So glad you enjoyed. Hope you return soon.

Thank you for your comments. The views are lovely aren't they? Holiday prep oil this kitchen is divine. Hope to have you back soon. Thanks again.

Thank you so much! We are glad you found us and look forward to your return.

Thank you. So happy you found us and glad the you enjoyed the restaurants as well. Newport is a real foodie town. nWe hope to have you back soon.

Hi, Sorry you had that issue. To be clear we have 6 inches of light weight concrete, z channels, and home theater insulation between the floors. No one can do any more than that. Unfortunately, a wood framed building (and they all are) will have the vibration reverberate down the frame if you have a very very hard walker above, let alone moving furniture in the middle of the night (which no one is supposed to do anytime). Had you reached out to me I would have been able to reach out to the guest. Most guests are fine. Also I should point out the great room above is over the garage below. No noise. We look forward to your return. Thank you!!

Our apologies. The main housekeeper is recovering from surgery. The cleaner is a new person she brought on who obviously requires much more instruction. We schedule window cleaning every 2 months or so. The cleaners should have noted any issues in-between. Again, I believe issues with the new cleaner need to be resolved. Thanks for letting us know.

Thank you so much. We hope that you can visit us again soon. Happy Holidays!

Thank you!! Glad you enjoyed. The area is a little slice of heaven...gives both he bay and ocean. What's not to love? Hope to have you back soon.

Thanks Amanda. We look forward to your return.

Our apologies for your experience BUT that has not been the experience of others...and we have rented that unit for 22 years. First...we rarely get small children in the upper units...just don't ...folks prefer to have the lower courtyards with kids. Secondly...their great room is above the garage ..you would have had no noise. When I contacted the guest she stated her son came that night with her 2 year old grandchild. You likely heard that excitement. You sent your complaint the next morning and I shared your concerns immediately with that guest. She felt bad and stated she would make sure no running, etc. I then reported back to you. You did not share my complete response NOR did you inform me that noise after 10PM (and I am not clear there was) was still going on. Here is a copy of our correspondence: "Sorry for noise issues We have 4 inches of light weight concrete and home theater insulation as well as z channels between the floors Cant get better than that Architect says all wood framed buildings may have certain noise Travel down the framing such as stomping running jumping etc Our apologies I have reached out to guest Hopefully it was much better this morning." You wrote: "Hi there. Thank you so much. Hopefully it will be better. I responded with: "CxxxL is very sweet I'm sure it will" Clearly, they were entertaining children outside on the deck and that's what you heard. I thought the situation was resolved because I hd no further contact from you.

Thank you. Location, Location, Location. Views, Views, Views. Clean, Clean, Clean.....you get what we are all about. Glad you found us. Hope you took a pic of sign with info for future stays savings.

Thank you for your kind words. Hope to have you return soon!

Thanks you so much Christine. So glad your visit was wonderful. Looking forward to your return visit!

I am glad you enjoyed your stay. There is no parking across from the Casa with the exception of loading and unloading..20 minutes. if cars were parked there for over that Tim period you are instructed to call the police adept and ask for Parkin control. We may consider getting a k cup machine but our experience thus far is that a drip coffee maker with a thermal carafe for 4 people is appreciated. There are coffee mugs...about 8 or 10 of them. They are on the smalle side but are mugs.... by Spode and another maker blue and white ware. Thanks again!!

Thank you. Unfortunately, I have to hijack my response to respond to a review made on 9/4/20 that I was unaware of until yesterday. It doesn't show in my dashboard therefore I am not able to respond directly. This guest rightfully complained about a plumbing issue on the last day of their stay (kitchen sink backed up..it was not toilet water as she may leave folks to believe), however, she did not indicate that the "issue" was likely of their making AND if she had heeded the guidelines for her stay that she complained about receiving as "overwhelming registration communication" ....it most likely would not have occurred. Casa 225 is a 2nd floor unit. All sink drain pipes are subject to "plugging" when excessive salad, potato peels, etc are shoved down the disposal. We were notified late morning (nearly noon) of the last day of her stay that there was an issue. We got a plumber right away. Unfortunately, while rooting they broke through a pipe in the wall (yeah) and we had to tear out the exterior stucco, repair, seal, re-stucco, and paint at an extensive cost. We did everything possible to fix the issue ASAP and make our guests comfortable. At the time the guest seemed happy with our response. I was shocked to see her review. In addition to this issue, she complains about noise and traffic. We are located on a dead end street that ends in a dock. There is no traffic. We have no alley in back making us one of the safer properties in Newport Beach. Nearly all of our 70 something reviews that show speak about the quiet area, views, great location, decor, and cleanliness. It is true..we send a LOT of emails upon your reservation letting you know about trash day, parking requirements to avoid tickets, required notifications by the city regarding noise ordinances, etc..AND not to use the disposal in this manner, or flush "stuff" you shouldn't. In addition, any correspondence by mail was thwarted due to transposing numbers in their address by the guest. We have been doing this for over 18 years...and are the top properties in Newport Beach. We think this review is more than unfair and hope you consider the more than 70 reviews we have garnered (VRBO somehow dropped a 100 or so additional reviews) on this property alone...five star. Thank you for your consideration...see you at the beach!!

Thank you Brooke. People wear masks in stores and in and out of restaurants. They don't on the beach. It's the same since the start. Thankfully, it seems we have some meds and vaccines coming. We hope to have you back soon.

HI Cristina, Sorry for foot noise!! We actually have 6 inches of light weight concrete, home theater insulation, and z channels between the floors. You can not hear anything but if someone is heavy footed or running you will hear it reverberate down the wood frame. Every wood framed building is the same according to our architect. I wish you reached out and let me know about kids running above. We send out "Good Neighbor" info to prevent that more for safety reasons but it does help with the other. It is also helpful that their great room is above the garage. No noise there. The 3 bedrooms rarely gets children. But we are always happy to remind the guests, if needed, to stop their kids from running. I am glad you enjoyed yourself in spite of that!! Thanks again!! Pam