Godetevi le splendide viste in POOLSIDE RETREAT # 221

Thank you for you stay Egor. We hope you had a great time. Look forward to seeing you again down the road. Thanks, Shawn

Thank you so much for your kind words! We’re so happy to hear that you and your family had a relaxing time in the Smoky Mountains and that the cabin felt cozy and well-equipped for your stay. It means the world to us that you noticed the little touches and felt right at home. We’d be absolutely delighted to welcome you back anytime – whether it’s for more family memories, quiet mountain mornings, or just a well-deserved escape. The Smokies (and your cabin) will be here waiting for you!

Thank you for your review. We're glad to hear you found the beds comfortable, enjoyed the location, and had a positive experience with our staff and the check-in process. We were not informed of any concerns regarding dust during your stay, and had we known, we would have been happy to have housekeeping address them for you. We appreciate your feedback regarding the hot tub area and loft layout, and we will review the listing details to ensure they accurately reflect the property. Thank you for staying with us, and we hope to have the opportunity to welcome you back and earn a 5-star review on a future visit.

Thank you so much for your 5-star review! We’re happy to hear you had a good experience and appreciate you taking the time to share your feedback. We hope to welcome you back for another great stay soon!

Thank you for taking the time to share your feedback. We're glad you enjoyed the quaint cabin, great location, and found it to be a good size for your group. We hope you were able to enjoy the beautiful mountain views from the front of the cabin and decks. We appreciate you letting us know about the hot tub, couch, and cleanliness concerns, and we will share these with our housekeeping and maintenance teams for attention. We are sorry the cabin wasn't as clean and prepared as it should have been when you arrived, and we truly appreciate you bringing these things to our attention. We hope to have the opportunity to welcome you back and provide you with an even better stay next time!

Thank you for your review! We're glad to hear that you had a peaceful stay. We apologize for the issues with the hot tub. We'll investigate and make sure it's repaired for future guests. We appreciate your feedback and hope to see you again soon!

Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.

Thank you for sharing your feedback. We apologize for the inconvenience caused by the garbage situation and the bear activity. We understand how important it is to keep the area safe for everyone, including pets. We'll be sure to address this issue to help prevent similar occurrences in the future. We appreciate your understanding and hope to host you again soon!

Thank you for your feedback! We're glad to hear you enjoyed the beauty of the property and had a great stay overall. We appreciate your suggestions regarding the kitchen items and will pass them along to the property owner. We're sorry for the inconvenience with the washer and microwave, but it's great to know our team was able to address the issue promptly. We hope to welcome you back in the future, and we'll make sure everything is in perfect working order for your next visit!

Thank you for your feedback. We’re sorry to hear about the issues you experienced with the A/C. We’ve since addressed the problem, and the A/C is now in good working order. We also appreciate your comments on the front door lock, cleanliness, and the dumpster issue, and we’re working on those concerns. We’re glad you enjoyed the location, pool, and other amenities. We hope to provide a more comfortable experience for you on your next visit!

Thank you for taking the time to share your experience. We're truly sorry for the inconvenience caused by the garbage situation during your stay. The garbage is managed by the resort community, and we apologize for any miscommunication regarding this issue. We understand how important it is to enjoy all aspects of your stay, including the outdoor spaces, and we're sorry that this impacted your experience. We're glad to hear that you found the cabin itself to be comfortable, with good water pressure, a hot tub ready for your arrival, and plenty of towels for your group. We value your feedback and will work closely with the resort community to ensure that this situation is addressed so future guests can fully enjoy their stay. Thank you again for your review.