Splendidi tramonti su 140 'Torch Lake Waterfront ~ Grande Dock ~ Decking ~ Kayak!

Thank you very much for staying with us. We hope to see you in the future. We were excellent guests. Best, Jeffrey and Donna Green

We are delighted that you enjoyed our home and hope you return. Have a great summer. Stay well.

We are very happy that your family enjoyed Sparkling Waters and hope to have you again as guests.Have a great summer, Best regards, Jeffrey and Donna Green

We are delighted that your family enjoyed the property and we welcome you back . Have a great summer. Best regards, Jeffrey and Donna Green

We are delighted that your family enjoyed themselves. We welcome you to please come again. Best, Donna and Jeffrey

We are very pleased that you enjoyed our home . You were wonderful guests and very respectful of the home and property. We welcome you back anytime. Enjoy the rest of the summer. Best, Donna and Jeffrey Green

It is unfortunate that you didn’t enjoy your stay; however, this was caused by a number of self damaging actions. You flagrantly violated a number of the contractual obligations, many of which are meant to keep you, the property, and the public safe. The contract is on vrbo which you accepted as part of your booking. It is also listed in the foyer and was sent to your personal email. You were well aware of the contractual obligations but chose to deliberately ignore them. You had 20+ people on the property that is clearly stated as having an occupancy of 14, although we do allow babies and very young children which you didn’t have.This caused a number of problems. You had an inexperienced young person trying to handle a large pontoon boat which he almost beached. You also moored the large boat on a light daytime mooring buoy overnight, which the contract clearly specifies is unacceptable and dangerous, as well as being contrary to local bylaws. You declined to remedy this when brought to your attention. During high winds which occur frequently on Torch Lake, boats can become unmoored and cause a significant amount of damage. One of our neighbors jumped into the water to try and help with the boat. We also offered on numerous occasions to provide constructive solutions which you declined. You exhibited irresponsible wave runner behavior by using the buoys as a slalom course. The buoys are meant to keep swimmers safe between them and the shore. The neighbor was not interested in taking pictures of your family but had to record your negligent and unsafe actions as described above, that could result in damage to people and property. These safety procedures were clearly listed in the contract. With respect to the AC, when you keep the system at 66 degrees in very hot weather, it puts undue stress on the components of the system .Upon your notification that the AC was not working, we had a technician come to the house right away. The expert AC technician advised that the stress on the AC was the cause of the AC breakdown. The change in filter was routine maintenance that was done at that time for convenience. Lastly, with respect to the noise curfew, we appreciate this may not be for everyone. However, this was again clearly articulated in the contract which you accepted. We live in a family oriented neighborhood and our prior guests have appreciated this aspect of their stay.Our goal is for our guests to have a wonderful time while keeping them safe .