VICTORIA HOUSE by Aeria Apartments si trova a Reading, in Centro città di Reading. Nirvana Spa e Caversham Golf Club sono due tappe fondamentali per chi ama le attività. Per un po' di sano shopping, invece, ci sono Oracle e John Lewis Reading. Anche Lapland UK e Loddon Valley Leisure meritano una visita.
Museo e municipio di Reading - 4 min a piedi - 0.4 km
Hexagon - 7 min a piedi - 0.7 km
Come spostarsi
Stazione di Reading - 3 min. a piedi
Farnborough (FAB) - 58 min. in auto
Ristoranti
Pret a Manger - 2 min a piedi
McCafferty's - 1 min a piedi
Black Sheep Coffee - 3 min a piedi
Itsu - 1 min a piedi
The Alehouse - 2 min a piedi
Domande frequenti
Gli animali sono accettati presso VICTORIA HOUSE by Aeria Apartments?
No, questa struttura non accetta animali domestici.
Quanto costa il parcheggio presso VICTORIA HOUSE by Aeria Apartments?
Questa struttura non dispone di parcheggio.
A che ora si deve eseguire il check-in presso VICTORIA HOUSE by Aeria Apartments?
Orario del check-in: 16:00-a qualsiasi ora.
A che ora si deve eseguire il check-out presso VICTORIA HOUSE by Aeria Apartments?
Orario del check-out: 11:00.
Dove si trova VICTORIA HOUSE by Aeria Apartments?
A 15 minuti a piedi da luoghi d'interesse come John Lewis Reading e River Thames, questo complesso di appartamenti vanta una buona posizione in zona Centro città di Reading. Oracle e Museo e municipio di Reading si trovano a breve distanza. Stazione di Reading e Reading (XRE-Stazione ferroviaria di Reading) si trovano a meno di cinque minuti a piedi.
Posso cancellare gratuitamente la mia prenotazione e ricevere un rimborso completo?
Sì, questa struttura offre la cancellazione gratuita su alcune tariffe di camere selezionate, perché la flessibilità è importante! Consulta le condizioni di cancellazione della struttura sul nostro sito per ulteriori informazioni su requisiti e limitazioni.
Recensioni su VICTORIA HOUSE by Aeria Apartments
Recensioni
7,8
Buono
Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Valutazione di 10 - Eccellente. 18 su 43 recensioni
10 - Eccellente
18
Valutazione di 8 - Buono. 14 su 43 recensioni
8 - Buono
14
Valutazione di 6 - Soddisfacente. 3 su 43 recensioni
6 - Soddisfacente
3
Valutazione di 4 - Scarso. 1 su 43 recensioni
4 - Scarso
1
Valutazione di 2 - Terribile. 7 su 43 recensioni
2 - Terribile
7
8,8/10
Pulizia
8,6/10
Servizi
9,6/10
Condizioni e dotazioni della struttura
8,8/10
Check-in
7,0/10
Comunicazione
8,8/10
Accuratezza dell’annuncio
Recensioni
Recensione verificata
10/10 Eccellente
Trailer
4 giu 2024
Mi è piaciuto: Servizi
As always, we love Victoria while traveling to UK.
Soggiorno di 10 notti a maggio 2024
Recensione verificata
10/10 Eccellente
Leong
17 feb 2023
Mi è piaciuto: Pulizia, comfort della camera, comunicazione
Overall my stay were good. The property very clean. But not suitable for senior citizen or guest with knee joint pain as the property is walk up staircase.
Soggiorno di 3 notti a febbraio 2023
Recensione verificata
10/10 Eccellente
Wai Yan
21 mag 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura e comunicazione
Everything perfect. Reading station / Rail air 5 min walk. Shops and restaurants downstairs. Self check in smoothly. Much worthier than staying in a hotel. Definitely stay here again.
Soggiorno di 3 notti ad aprile 2023
Recensione verificata
10/10 Eccellente
Trailer
31 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura e comunicazione
We booked 2 bedroom apartment. The apartment was in immaculate condition. My wife loved it and did lots of cooking. We were able to enjoy homemade made food while traveling, wasn't it amazing!!
Soggiorno di 8 notti a marzo 2024
Recensione verificata
10/10 Eccellente
Leigh
1 ott 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property was good value for money, stunning apartment great location with everything on your doorstep , only fault was lots of stairs to climb
Soggiorno di 2 notti a settembre 2023
Recensione verificata
8/10 Buono
Viaggiatore verificato
20 giu 2024
Mi è piaciuto: Pulizia, comfort della camera, comunicazione
Modern apartment in excellent location.
A very comfortable, very clean, modern apartment. Perfect location for train station, shops, bars, restaurants. The only slight downside (if being picky) was the number of flights of stairs to get up to our apartment, and the temperature in the apartment in the summer was very stuffy due to being on the top floor (although there was air con and a fan provided). This wouldn't stop me booking again, and would definitely rebook.
Soggiorno di 2 notti a giugno 2024
Recensione verificata
2/10 Terribile
Viaggiatore verificato
2 gen 2024
Non mi è piaciuto: Comfort della camera e comunicazione
Would not stay again!
No hot water, two chairs instead of a sofa in the living room, terrible customer service!
Soggiorno di 2 notti a dicembre 2023
Recensione verificata
10/10 Eccellente
SANGYOUNG
24 lug 2024
Mi è piaciuto: Pulizia, comfort della camera, comunicazione
Very nice and cozy apartment to stay. Their was no reception but their customer support was responsive and accommodating to handle my requests, Thanks a lot!
Emails for personal verification and facility entering guidance will be provided via email but Expedia/Hotels.com does not properly deliver the email to us so please be well aware of that...
Soggiorno di 3 notti a luglio 2024
Recensione verificata
2/10 Terribile
Viaggiatore verificato
16 apr 2024
Non mi è piaciuto: Pulizia, comfort della camera, comunicazione
Noisy!
I’vee been hostesses on this place many times, but unfriendly the quality are going down e the communication of the reservation staff was complicated.
Soggiorno di 2 notti ad aprile 2024
Recensione verificata
8/10 Buono
debbie
22 giu 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Apartment itself is comfortable, well decorated and maintained. The showerhead is a bit lime scale effected, but this is a hard water region and is common in hotels etc in the city.
Really comfortable bed. Once received, the instructions for entry were clear. if you haven't received 24 hours before, it's worth reaching out to them via email. A telephone call to Brazil is quite expensive it turns out!
Soggiorno di 2 notti a giugno 2024
Recensione verificata
8/10 Buono
Martin
13 ott 2022
Mi è piaciuto: Pulizia e comfort della camera
Good but could be easier.
Central, close to the station. Good for going into London or Windsori, Lego land 35 minutes away.
Getting the codes for the entry was a bit of a faf. With contact telephones with a Brazil number.
Read your email carefully. They leave it very late to get the necessary information.
Soggiorno di 2 notti a ottobre 2022
Recensione verificata
2/10 Terribile
Lucia
11 apr 2024
Non mi è piaciuto: Comunicazione
Noisy
I sent a message in advance asking for an apartment on the back side, because I already knew that the location is very noise. The office replied me confirming the availability, but then, when i arrived it was number 6 apartment, afront of the streets. I asked to the team to arrange another apartment, but the didn’t. So, my stay was a bit stressful!
Soggiorno di 2 notti ad aprile 2024
Recensione verificata
10/10 Eccellente
Serena
24 lug 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lovely clean property... absolutely loved it.. would like a clock but im a time person.. shower absolutely amazing... town center location stayed during england final didnt hear anything... only issue i had was booking.. i booked paid and didnt hear anything i called number which i advise do not call cost a fortune to brazil.. message and call the london number for apartment...spoke to a lovely lady.. think her nsmr was alexandra very helpful not had that for a while.. tv does not have normal tv just apps.... but hey ho had a great time and it wax beautiful.. i would definitely stay again.. lovely cleaners who we passed in hall way and great central location... well impressed
Soggiorno di 4 notti a luglio 2024
Recensione verificata
10/10 Eccellente
Constanze
14 nov 2022
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comunicazione
In general: the apartment is extremely clean, beautiful and right in the centre of Reading! The communication with the property is excellent and the service as well.
There was a problem with the water temperature regulation that could not be fixed quickly. The communication with the property was excellent, they always replied very quickly and with detailed information. When the issue was not fixed after a week, I prompted them more often and they moved me to another apartment as soon as possible.
Also, I always received the check-in instructions later than the 48hrs, but always on time or quickly after I enquired about it.
Would stay there again!
Soggiorno di 27 notti a ottobre 2022
Recensione verificata
6/10 Soddisfacente
Julie
16 lug 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comunicazione
Requested property to resend the instructions to get into the apartment and was resent them a day after the 2nd day, so lost a full night and requested refund via expedia and declined. Poor communication
Soggiorno di 3 notti a luglio 2024
Recensione verificata
8/10 Buono
Viaggiatore verificato
6 set 2024
Mi è piaciuto: Pulizia e comfort della camera
Great experience
I recently stayed at the hotel for 15 days and had a generally good experience. The room was clean and tidy throughout my stay, and I appreciated the attention to detail in maintaining it. Luciana, the cleaner, was especially friendly and responsible, which added to the positive experience.
However, there are a couple of areas for improvement. It would be more considerate to provide an instruction card for the laundry machine. Additionally, the shower pressure was weaker than I expected. Navigating the stairs with a 23kg baggage was also quite challenging, and I would recommend considering this for guests with heavy luggage.
One last suggestion: it would be helpful if the admin could provide a simple confirmation when inquiries regarding check-in are received, even if the check-in details are only provided 48 hours before arrival. This reassurance would go a long way in improving communication.
Overall, a pleasant stay with just a few minor inconveniences.
Soggiorno di 15 notti ad agosto 2024
Recensione verificata
4/10 Scarso
Lee
15 mag 2023
Mi è piaciuto: Pulizia e comfort della camera
Leak? Please clean up and shut up.
My apartment had a flood at 2100 that covered the whole living room with water. I get that this happens, and the communication via the WhatsApp and helpline was good, as I could send them a video of the flood, but having used every single towel and the shirt off my own back to clean up an entirely soaked living room I would have expected and appreciated some sort of compensation from the mgt team. As the property isn’t manned I was told at 2100 by the helpline (who did actually seem to care) that I should clean up as best as I could and someone from housekeeping would be with me by 10am with fresh towels. At 11am, desperate for a shower and having already messaged to chase up, the local mgt team knocked on my door. Whilst they told me I was a ‘great guest’ for having cleaned up, put all the towels on a spin and had been busily drying the sofa cushions again the radiator, there was little acknowledgement that I’d spent 1 hour of my own time cleaning up water that covered the entire living room. My bags were soaked and I had used every towel and couldn’t even shower in the morning. Throughout the rest of my stay I kept expecting a knock on the door with a thank you or my first night refunded, but instead I left thinking they only really cared about where the leak came from, and not about my first night which mainly consisted of cleaning up water. They could have recovered both the building and guest experience but chose not to.
Soggiorno di 2 notti a maggio 2023
Recensione verificata
2/10 Terribile
Robert
24 ott 2022
Non mi è piaciuto: Pulizia, comfort della camera, comunicazione
Efficiency is not at all efficient
It saddens me to say that this efficiency hotel, is actually not efficient at all. It started with the Code required to access the apartment. Can you imagine, realizing you have no access to enter your hotel room while at the airport, then try to contact customer service for it while in transit bc no information was emailed? That was the 1st leg of this disastrous stay. Truly unfortunate since we stayed there1 year ago & it was great! The 2nd part, inexcusable. Upon arrival, the bathroom floor was filthy, hair in the shower, on the floor, in the sink, worse, in the bed. The bed clothes smelled like someone else’s b.o. My Husband & I were so tired from traveling when we got there that we slept on the couch & figured we’d deal with this later. Upon awakening, we noticed that the advertised Cafe Dulce Machine Nescafe Cups to have a delicious brew where no where in site. I don’t know about you my Weary Bleary Traveling friend but no Coffee, how would you deal? I contacted Guest Services, and after 15 minutes of Pop Music someone picked up,exclaimed how sorry they were, that someone will arrive Monday to deliver the Coffee Maker & Wednesday to clean.
This call was made on Sunday. Mgmnt em'd us to gain access for a water main issue & for a pest control thingy. “I’m sorry” Is an excuse to continue bad services, This Hotel could have done so much better by simply asking or saying,“How can we make this right or refund us a night!""0" is my rating. Hope this helps you.
Soggiorno di 9 notti a ottobre 2022
Recensione verificata
8/10 Buono
Yuen Sze Christine
15 feb 2025
Mi è piaciuto: Pulizia, comfort della camera, comunicazione
Non mi è piaciuto: Comfort della camera e comunicazione
Poor
No access code was given even after 4 hours of the check in time. Additional deposit requirements wasn't made clear during the booking. On top the hot water was not working. Property was clean and tidy. Communication was struggle in the beginning. I need refund
Soggiorno di 1 notte a novembre 2021
Recensione verificata
8/10 Buono
Viaggiatore verificato
18 ott 2021
Mi è piaciuto: Pulizia e comunicazione
The apartment seemed to lack some kitchen utensils, for example, there were no knives beyond the butter knives, which made cutting bread a challenge.
Furthermore, the boiler had to be reset constantly. We did not consistently have hot water, to the point that showering was very unpleasant because the only water we had was freezing cold.
The rest of the apartment, including cleanliness, was great, though.
Soggiorno di 6 notti a ottobre 2021
Recensione verificata
10/10 Eccellente
Akushika
6 set 2021
Mi è piaciuto: Comunicazione
Beautiful Apartment in the center of town. Would highly recommend!!!
Soggiorno di 2 notti a settembre 2021
Recensione verificata
8/10 Buono
Tonderai
26 ago 2021
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura e comunicazione