The property,location,and everything inside the cabin was great,except for some minor issues,that maintenance was rite on top of .
There were 16 of us 2 being toddlers had plenty of room to spread out in .
When we arrived and entered the cabin, WOW ... but when you really 👀 around and.start checking things out,that’s when I noticed how filthy everything was ,believe me we took pictures the floors and rugs 👀 like they were never touched ,we swept up a big pile of dirt off the kitchen / dining room floor,the rugs under the tables in dining/living area 👀 liked they never were swept 🤔 .The glass top stove in the kitchen 👀 like it had never been cleaned ,the kitchen floor was so stickey when you walked a crossed it so you knew that was mopped either,food in the drawers ,dead lady bugs (LOTS) laying in ALL the window seals .They say they have a problem with ladybugs,but for the 5 nights we were there we seen 1 ,seen more big black ants 🐜 crawling on the floor ,than lady bugs 🤔
One of the bathroom shower curtains had about 5 inches of black mold around the bottom .
For such a beautiful cabin I would think that the owners /Vacasa would think the filth is totally unacceptable
I called house keeping they sent a lady over ,I showed her everything in question and she totally agreed,started doing a few things ,MOST of us left to give her some space to do her thing ,before you know it she got a phone call and left . Sooo my sister and myself were left to vacuum the entire cabin and get the dried on food off of the counters / cabinets ,not a great first impression for any of the house staff‼️So yes I texted the manager ,(who is to be over the house) and he passed me on to Shelly , he was out of town,don’t know if she’s head over housekeeping or what but thats what I was told and we were also told they do an inspection before guests arrive,well not that day or they would of seen what we seen.
So all in all after WE cleaned the cabin to what it should have been upon our arrival,we had a great time ‼️
Never did hear from housekeeping to see if everything was taking care of!
That’s why I only gave a 2 ⭐️ On review
PS : Should check out the sewer at the cabin, twice it was running out of the top and the smell was horrific ‼️
Family from OHIO