It was a beautiful home that was great for our family vacation, with eleven adults. The fellas enjoyed the pool table. The ladies enjoyed the hot tub (though the bench to get in is a little wobbly so be careful climbing in). The huge table was nice for family games. We did have to buy more trash bags.
Sally K.
2024 年 9 月に 4 泊滞在
10/10 (非常に良い)
Lisa B.
2024 年 6 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Girl Scouts take on Dollywood
The cabin was great however ice maker didn’t work and no broom was there. Another issue was addressed. An email was answered the morning of our departure about the ice maker .
Lisa B.
2024 年 6 月に 3 泊滞在
8/10 (良い)
Yasmeen
2024 年 4 月 4 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Spring Break Family trip
The cabin looks exactly like the pictures, down to the Christmas decorations. We had a family of 14 with 7 adults. The cabin was the perfect size and allowed for all children and adults (single and couples to have their own bed. The kids loved having the room of bunk beds. The games were a hit.
Yasmeen
2024 年 3 月に 3 泊滞在
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10/10 (非常に良い)
Jennifer R.
2024 年 3 月 28 日
Wish we could have stayed longer!
My family (6adults and 6 kids 16 and under) had an amazing time at this house. Our only regret is that we could not stay longer. The team was incredibly responsive when a couple of minor issues surfaced.
Jennifer R.
2024 年 3 月に 5 泊滞在
4/10 (不満)
Taylor C.
2024 年 3 月 3 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Overall disappointing
We chose this cabin for a family trip for my birthday because of how amazing it looked via the pictures. Literally as we waked in the house we saw they were very misleading.
First problem, the house was absolutely FREEZING when we arrived. Went to the thermostat and it was so cold that the thermostat said it’d be 4 hrs before it would heat up! Went to turn on the fireplaces so we could warm up… living room one didn’t work. Couches all broken, pool table broken… various lightbulbs burnt out. NONE of the recliners worked.. I immediately called the house manager. He “said” he’d put in a ticket and claim and someone will be with me immediately to adress reimbursement due to our experience. Keep in mind, we’re only here 1 night! So the price is a lot of money! I’ve not heard a thing. Asked again this morning as we were checking out.. still nothing. We only had like 10 towels for a house that sleeps 22… it was 10pm before the house finally warmed up, Construction work at 7am on a Sunday… just overall so disappointed in the experience here.
Taylor C.
2024 年 3 月に 1 泊滞在
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8/10 (良い)
James K.
2023 年 11 月 21 日
Good Week Long Getaway
The cabin was very well decorated for the holidays and very roomy for the 6 of us. The game room got lots of use by all of us with many cutthroat shuffleboard games. Weather was great the entire week, so we spent a lot of time on the deck in the mornings and evenings. Perhaps consider a few upgrades to the deck furniture...you'll know what ones.
The crew that set the house up for our arrival deserves kudos. Lights on, including the Christmas tree, bathrooms ready with almost all amenities and the fridge and wine fridge at temperature upon arrival. We are a family of cooks so my only kitchen suggestion is a decent knife sharpener as everything was quite dull.
Overall, we had a great time at a nice property.
James K.
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8/10 (良い)
Haley C.
2023 年 10 月 1 日
Nice Getaway
The property was large enough for everyone in a party of 13 to have their own space. The game room downstairs got a ton of use. We thought there was cable in all of the rooms, but turns out there wasn’t and the guide feature on the main tv(which is very small) was hard to maneuver.
Haley C.
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10/10 (非常に良い)
Ellen R.
2023 年 9 月 29 日
Great place to share with friends
We had a wonderful time at Mystic Falls. Parking took some planning. But truly it was great. Close to downtown but very pretty and scenic drive to the cabin
Ellen R.
2/10 (非常に不満)
joshua b.
2023 年 4 月 3 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Dirty, much broken, and unsafe rotten deck!
Upon our arrival, the house smelled of pot and had trash in many of the drawers. Upon further investigation, the hot tub was disgusting and non-functioning, many blinds, door handles, door locks were broken or missing and sliding doors to the balcony from the bedrooms were frozen shut and would not open. There was 1 new deck board on the deck but all the boards around it were rotten and felt like that would break through (we never allowed anyone to go on the deck due to safety concerns). Upon reaching out to the property manager, the response was very delayed and they have seemed annoyed at having to deal with the situation. Based on the amount of things broken and the inability to use the outdoor space due to safety concerns, the refunded a nominal amount trying to appease and when I said that wasn’t sufficient and would like to discuss it further, I have had no response since. If there had been an alternative option available at the time, we would have moved properties. I would not stay at this property nor trust this company.
joshua b.
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
Gloryvette P.
2023 年 3 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beyond my expectations 💗
This cabin has everything, cozy and lot of space and amenities for everyone. Highly recommended.
Looking to book again 😀
Gloryvette P.
2023 年 3 月に 3 泊滞在
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8/10 (良い)
Cole P.
2023 年 1 月 20 日
Great Cabin!!!
My group enjoyed this stay. We appreciated the cleanliness of the cabin as we got there and it’s amenities. Hope to come back next year!!!
Cole P.
2023 年 1 月に 3 泊滞在
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4/10 (不満)
Argimiro F.
2023 年 1 月 19 日
Wouldn’t Return Unless Renewed
The house itself is very pretty and well located. However, it seems to be very poorly taken care of.
Three of the bedroom doors frames were broken/snapped off, so we were unable to close or lock those doors. There were small cockroaches throughout the kitchen, so there needs to be some fumigation/pest control done.
The landscape was gorgeous, but there was trash littered around the immediate house, so it doesn’t appear that the property was properly cleaned since the previous guest(s) had stayed there. Overall, a few items in the house need an update: the throw pillows & some bedding items were dirty & old-looking and the couches in the living room seem worn out.
There’s a pool table on the bottom floor, but the triangle needed to set up the balls was missing, so we weren’t able to play.
It’s also worth noting that it snowed the night before our last day and the house completely lost power - it remained without power through when we left.
Argimiro F.
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8/10 (良い)
Trista C.
2022 年 12 月 23 日
Well equipped comfortable for a large group!
Home was perfect for our family Christmas 80th Birthday gathering! We had 15 people and we were very comfortable. A few more detailed instructions would have been nice for the Hot Tub and alarm system. Also we missed dish towels or a sponge for kitchen. Although we had initial issues with the hot tub, VACASA was very responsive. Ultimately, some written instructions on where the main electric switch was located would have solved our questions and what we thought was a “problem.” We would 100% return given the opportunity.
Trista C.
6/10 (普通)
Stephanie H.
2022 年 9 月 20 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Great cabin for large groups, but could be cleaner.
We really liked this cabin. Location was central to everything and the cabin accommodated our large group nicely. The property was beautiful, although the waterfall was not working. Check-in was easy and the cabin was available about 2 hours earlier than advertised check-in time. There are plenty of pots, pans, dishes, glasses, mugs and silverware. We did, however, have a few issues. The rugs in the common areas are filthy, everyone’s feet/socks were black after only a few hours. They really should be replaced or sent out to be cleaned. The kitchen floor was also dirty and sticky; didn’t seem like it was really cleaned in a while. The video game did not work at all and there were no instructions on how to use the hot tub. A light fixture/ceiling fan did not work in one of the bedrooms and only 1 of the 8 tv’s worked. We did call the management office, and they did come out to look at e everything, but none of the issues were resolved or followed up on by the time we left. And I know we’re talking about a cabin in the woods on the side of a mountain, but none of the windows have been cleaned and all have year’s worth of spider webs and dead bugs. None of these issues would necessarily prevent me from staying here again, but the cleanliness really should be addressed as it’s been mentioned in many previous reviews. Other than 2 small bottles of dish soap, 3 dishwasher pods and a sponge, no cleaning supplies were available at all, so make sure you bring them, including trash bags. I wasn’t really expecting them and brought my own, but a mop or swiffer would have come in handy.
Stephanie H.
2022 年 9 月に 5 泊滞在
10/10 (非常に良い)
Jonathan and I.
2022 年 8 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great spot
Our group enjoyed being here! Perfect for a big gathering!
Jonathan and I.
2022 年 8 月に 1 泊滞在
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10/10 (非常に良い)
Wendell B.
2022 年 8 月 22 日
Very Nice Family Stay
It was spacious with plenty of bathrooms to go around. Everyone enjoyed our stay and home. Definitely looking forward to going back soon!
Wendell B.
10/10 (非常に良い)
Boyd W.
2022 年 7 月 30 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Not overrated!!
Great place for family.
Close to anything you would want to do.
Boyd W.
2022 年 7 月に 5 泊滞在
6/10 (普通)
Jerry W.
2022 年 7 月 9 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション
Mixed feelings
The house itself and the surrounding area were amazing. However, the cleaning and maintenance crew need to be fired!!! The house was a mess when we arrived. The basement bathrooms were dirty (hair ties and hair all over the place) the bottom deck had trash all over it (dirty gauze, wrappers, cans left), none of the floors were washed (our feet were black), and the towels were not washed. As for maintenance, the hot tub was broken (kept turning off and on all day long), the ice machine was broken, the towel railing in the main bathroom was broken, only the main floor and main TV in the basement worked, and the video game was broken. We stayed there for a little over a week (16 of us) we had to buy our own toilet paper, paper towels, trash bags, dish washer soap, laundry detergent (would have been fine if they would have given us a heads up).
Jerry W.
2022 年 6 月に 8 泊滞在
10/10 (非常に良い)
Maryann D.
2022 年 6 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wedding weekend!
We had family wedding a union of sisters that had never met!
It was a magical wedding in a beautiful location.
Maryann D.
2022 年 6 月に 4 泊滞在
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10/10 (非常に良い)
Martin V.
2022 年 5 月 25 日
Wedding Weekend
Great family cabin for my daughters wedding! It comfortable slept 16 people! I would definitely stay here again! The only negative is that the hot tub kept tripping the breaker and shut off.
Martin V.
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8/10 (良い)
Serena M.
2022 年 4 月 24 日
Lovely cabin
Beautiful well designed cabin with plenty of room for a large group. Easy drive to Pigeon Forge, and you felt like you were secluded even though in a resort community of cabins. Hot tub was working, just needed 24 hours to heat up. Only con was bottom floor was sticky, rugs needed vacuuming, some lights/lamps were not working, but Vacasa addressed the issue quickly. Would definitely visit again!
Serena M.
8/10 (良い)
Lisa M.
2022 年 4 月 19 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Great Rental!
Overall the Cabin was beautiful. Bigger then we expected. Everyone had enough room. A couple of issues:
-TVs in the bedrooms did not work, had to go buy ROKU sticks to watch TV.
-No Ice in the ice machine in the refrigerator
- Shower in the Bathroom on the main floor, leaked to the bedroom with the bump beds.
Other then that the family had an amazing time and would rent again.