We didn't arrive until about 9 pm the only thing we couldnt get to work was the fireplace I sent a text and the maintenance man ( whom was very pleasant) was there the next day the cabin was great more than enough room for us the beds are great the hottub was amazing the views were absolutely amazing it was priced right please don't look over this amazing cabin you will be pleased
michael s.
2024 年 12 月に 4 泊滞在
6/10 (普通)
CAROL R.
2024 年 11 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Family time
Really nice place. Clean. Only disappointment was hot tub not working, fireplace not able to use.
CAROL R.
2024 年 11 月に 2 泊滞在
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10/10 (非常に良い)
Chrissie S.
2024 年 6 月 19 日
Nice place and very nice views.
Nice place and very nice views.
Chrissie S.
2024 年 6 月に 2 泊滞在
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6/10 (普通)
Alan Z.
2024 年 11 月 5 日
Wonderful View But House Has Issues
Great improvements to the furniture and window treatments. Water still tastes of sulfur.
Alan Z.
10/10 (非常に良い)
Lori K.
2023 年 10 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Lovely place
It had everything we needed and enjoyed our stay.
Lori K.
2023 年 10 月に 3 泊滞在
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4/10 (不満)
Pedro M.
2024 年 2 月 7 日
Smoky Mountain
Very good cabin
Pedro M.
6/10 (普通)
Brice S.
2024 年 12 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Just add water
This stay would have been better if there was working water the whole time. From the time of check-in the water did not run. We immediately contacted the management about the issue. Unfortunately we still did not get water until the next afternoon which meant no toilets, showers, or cooking were possible for half of our stay. We loved the location and the ease of check-in and check-out. There were plenty of beds and we loved the views. It's just hard to get past the lack of water.The issue was resolved by the time we returned to the property the following evening and once the water was restored the stay was as expected. Would have been a 4-5 star stay with everything working.
Brice S.
2024 年 12 月に 2 泊滞在
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10/10 (非常に良い)
Amy T.
2024 年 3 月 29 日
Great weekend
Easy check in and out. Clean. Comfortable. Would stay here again.
Amy T.
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10/10 (非常に良い)
Pamela P.
2024 年 5 月 31 日
Great location
The cabin is exactly as described and very close to all Pigeon Forge attractions including Dollywood. We have never stayed in a vacation rental that was so thoroughly cleaned. The cabin was perfect for our family of 9. Our kids enjoyed the game room and big screen TV. Adults enjoyed the swing and rocking chairs on the back deck. We would stay here again.
Pamela P.
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8/10 (良い)
trisha s.
2023 年 12 月 5 日
Mountain with the fam
Location, space of house
trisha s.
2023 年 11 月に 3 泊滞在
8/10 (良い)
Melinda H.
2024 年 4 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Family trip
The house fit our needs with 8 people. The basement bedroom was missing a tv. The refrigerator was not cold but they came quickly to fix it. I would stay there again.
Melinda H.
2024 年 4 月に 3 泊滞在
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10/10 (非常に良い)
Julie M.
2023 年 7 月 19 日
Beautiful Views
This home was absolutely beautiful. so many places to sit outside and enjoy the views! The home was clean and updated. We liked that there was plenty of space for everyone to sit and eat at a table. The property manager communicated well during our stay. We would definitely stay here again!
Julie M.
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8/10 (良い)
Bibi S.
2022 年 8 月 20 日
1st time visiting the Great Smoky Mountains area
Beautiful home with breathtaking views. Everything was good, but home could use some new blankets/sheets and pots and pans.
Bibi S.
2022 年 7 月に 3 泊滞在
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8/10 (良い)
WILL S.
2023 年 2 月 10 日
Good cabin, great views, water needs a filter though
Loved the cabin, great rooms, spa tub in master bedroom, swing on balcony to watch the sunrise. The water is very sulfury, would suggest to use bottled water for coffee in the mornings, for baths and showers it is fine.
WILL S.
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2/10 (非常に不満)
Terry W.
2024 年 7 月 13 日
Cabin needs improvement, but the property management is good to work with.
The bed nearest the kitchen had socks left in the sheets, vents are extremely dirty, this cabin needs a deep clean. Leaks from the upstairs bathroom into the kitchen on the main level, the pump that supplies water throughout the cabin faulted and needed to be reset, which caused no water flow, water softener started leaking, refrigerator/ freezer froze up, air conditioning on main level works well but not on the top or bottom levels.The interactions with property management was very pleasant while dealing with all the issues with the cabin.
Terry W.
2/10 (非常に不満)
Christina V.、Middletown, OH
2023 年 4 月 6 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
No running water!!!
Cabin had no running water, host could not fix or find alternate lodging. Then they tried to charge us and refuse full refund. Do NOT use Vacasa rentals.
Christina V.
2023 年 4 月に 1 泊滞在
6/10 (普通)
Jose O.
2019 年 1 月 16 日
Good sized cabin with good porches and views. But needs a lot of work
There are lots of positive. Mostly the size and porches.
But 1 of the rooms, in the basement has some water tanks and pumps that are so loud that it shouldn't be considered a room. Another room has windows all around, which is nice, but no window treatments.
Water smells really bad. DVD player not working - not even had a cable connecting to TV.
Jose O.
2018 年 12 月に 3 泊滞在
4/10 (不満)
Sherri C.、Tifton, Ga
2023 年 7 月 11 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Will not stay here again!!
This place needs a LOT of updating and needs a deep cleaning! The air filters were so dirty that the air conditioner wasn’t working when we arrived. The beds and pillows are hard as rocks. There are still Christmas decorations up around the house. Spider webs and dirt everywhere. No light in the upstairs shower so even during the day it’s like showering in the dark. Not enough towels and the ones we had had long dark hair all over them. Toilets were dirty. Very disappointed.
Sherri C.
2023 年 7 月に 3 泊滞在
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2/10 (非常に不満)
Lisa H.
2023 年 2 月 6 日
Terrible customer service
The cabin had a beautiful view, plenty of space for 8 guests. The drawbacks, hot tub didn’t work, there’s a huge well filtering system in the closet of the downstairs bedroom that makes horrible noises everytime you flush or shower in any of the bathrooms. I was told I would get an refund for hot tub, and after hearing the noises, decided it wasn’t worth the trouble to pack up & find somewhere else to stay. Beware!!! If you leave anything, they charge a $25 “finders fee” whether they find what you left or not, then charge you to send it to you. That’s called highway robbery. Wouldn’t use Vacasa for booking ever again.
Lisa H.
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4/10 (不満)
Linda C.
2024 年 6 月 14 日
Poorly maintained
Cabin has a beautiful view but is poorly maintained. The cabin looked beautiful but once we arrived we had NO running water. We called and reported problem and was told someone be out that night. No one came and no one called us back. We had to call several times. Until the water was fixed we had to use pots and pans and take water from hot tub to use to flush toilets. Hot tub wasn’t working when we arrived and it was dirty. Maintenance came out next day and fixed the water problem. The water filter feeding into the storage tank was completely filled with mold and mildew, causing the pump to trip the breaker. Handle on microwave was broken. A kitchen cabinet was missing a handle. The kitchen sink is separating from the countertop. One of upstairs bedrooms didn’t have a nightstand so lamp just sat in the floor.
I will not rent from this company again.
Linda C.
2/10 (非常に不満)
Mike S.
2023 年 7 月 1 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I wouldn’t EVER book this cabin again!
We arrived at 4 for check-in and nothing had been cleaned. Dirty dishes, linens and towels were heaped everywhere. The trash had not been taken out. It took 3 + hours of back and forth with staff-waiting for them to return calls- to get this fixed. The main floor toilet is broken and every time it was used, you had to take the top off the back to fix it. The basement bedroom shouldn’t even legally be called a bedroom because there is only one way in and out in an emergency- no windows whatsoever. If there was a fire, you’d be trapped. The railing on the main floor balcony was unstable. There was no trash service or outside trash receptacles. When we called to ask how to dispose of our trash bags, they suggested we keep them piled in the kitchen for the week. It’s not a large kitchen and we had 10 people. Additionally, one of the bedrooms upstairs would randomly lock, not allowing anyone out or in, which was really scary for the kiddos staying in that room. We had such a hard time getting ahold of management and nobody would call back when they said they would. Until someone can concretely say these things have been fixed, please do not book this cabin. For $3,000 we expected a lot more. Very disappointing.
Mike S.
2023 年 6 月に 7 泊滞在
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2/10 (非常に不満)
Tracy C.
2023 年 2 月 1 日
Pics lied
This is my first time leaving a one star review, and wouldn’t bother except I wish I had known a few things. First, extremely outdated cabin, not as roomy as pics display. There were 7 of us and we didn’t have enough sitting space in living room. Thank goodness not all 10 of us went.
The upstairs bathroom will overflow, which rains into the kitchen and the big garden tub has mold growing from it.
There is no mop, nor are there any pot holders. The broom, is a straw broom from 1960’s missing and cleans like one. 2 kitchen towels are all you have. The house has 7 forks, 2 steak knives. 2 small omelette pans, so anything bigger has to be cooked in a sauce pan.
The basement has musty odor that was nauseating to sleep in. Definitely mold ~ and carpet is way past overdue in needing to be replaced.
The lighting throughout the house is worthless. We played games on kitchen table and had to use our phones to be able to see cards. Same in bedrooms. Don’t come to read.
Positive note, great location, beds slept well. Plenty of linens for beds.
Vacasa is not a locally owned company and they don’t set eyes on their rentals. This cabin needs a complete overhaul from top to bottom. I’ve rented from Vacasa twice now, and won’t ever again.
Tracy C.
2022 年 12 月に 5 泊滞在
10/10 (非常に良い)
Carolyn J.
2022 年 11 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful Cabin!
Beautiful and spacious cabin. Wonderful atmosphere.
Carolyn J.
2022 年 11 月に 2 泊滞在
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10/10 (非常に良い)
Rhett S.
2022 年 11 月 1 日
Great Vacation
My entire Family & myself, took a vacation to be together. The home that we stayed in was great & added to our great time together!!! The People with Vacasa, check constantly on us to make sure everything was good & if there was any thing that needed to be taken care of!!! Thank you!!!