The location was great, maintained grounds, Kamaole Beaches across the street, close to shopping, and dining. The description is accurate and so are several of the reviews. Considering the time of year, we were very comfortable without ever touching the AC as the cross winds kept the condo cool when the slider and front door was open. However, would have liked the ability to control the bedroom ceiling fan separate from the light.
A few things to note regarding our stay: 1. Only one of the windows sections within the slider had a screen. 2. Had a big roach problem, which seemed to be limited to only the kitchen—the entire kitchen counters, dishwasher, and etc. After taking a close look throughout the kitchen, it almost appears as if they enter from the plumbing or under the rotting base cabinets. Given the climate, I could understand a few but nothing like this and in all our visits to the islands, this was the first. We had friends staying in the same building who did not have the same issue, nor did our neighbors. 3. Upon arrival, I had to use the tools supplied in the condo to reattach one of the shower doors to the track, which we still had an issue with throughout our stay. 4. Bath sink had a leak.
After about a week in the condo and taking our own action to try and control the roach problem (food was sealed in zip lock bags, stored in the refrigerator, dishes, and kitchen cleaned after each use), we noticed a leak under the bath sink, which was obvious that someone already knew about it as there was a bowl under the trap to catch the leaking water. We did not notice it when placing our TP and other items under the sink until it was too late. After contacting the management company, they apologized and quickly sent an exterminator and plumber to resolve both issues, and also provided some relief after our stay. Although the leak was resolved, we still saw a few roaches but not to the extent as during the first week.
The roach and plumbing issues are the only reason for not giving a 4- or 5-star review. Likewise, the customer service and professionalism of the management company definitely improved the rating. We come to the islands at least once a year and would consider staying here again on our next visit to Maui as long as we could be assured the roach issue is addressed regularly or have been resolved. I will say this, none and absolutely none of the above issues dampened our spirits or ruined our visit.