When we arrived we were asked to park at the bottom of the hill, when we asked if we could unload at the gate of the cottage we were told no, we were told her husband would help but he didn't it was a trail my husband is on two sticks.Going to the bathroom there was no plastic mat for the bath even though the shower was above the bath. Bedroom the clothes hanger was one of these shop open hangers, two very small bed side drawers, so our clothes were open to the dust and it looked untidy all the time.Kitchen all the cupboards were full of things we had no place to put our food there was food left on the worktop. Hall 1 shelf full of books we put things on the steps to nowhere.the lounge was OK but they knew there was three of us, and unless you ate outside ( the weather wasn't suitable) There was a l table for two so we couldn't eat together. after that we still enjoyed ourselves the area was good we laughed at most of it , and parked at the gate to the cottage( how naughty were we) to load up,there was no reason why not I was asked to strip the beds and put the cloths in the machine I didn't do it