Hamilton was great to work with, and everything was easy. I was nervous because this was our first VRBO. There was some confusion on our rooms at the front desk, but once everything was figured out and we entered our rental - we were extremely thrilled! Clean, roomy, well-equipped kitchen, nice furniture, lovely pool, free DVD rentals, washer and dryer in our unit were all enjoyed by our family! The unit we rented was a large 1 BR unit attached to a 1 BR efficiency. There were three couples plus a child. We had a large queen master suite with large private bathroom, a queen bedroom, a queen sofa sleeper in a small living room with kitchenette with a separate door for privacy, a full kitchen, a dining room, a large living room with another queen sleeper sofa, plus an additional bathroom. This was a perfect arrangement for our family. Everyone had their privacy and their own tv. We will definitely request this unit the next time we vacation in the area.