Our vacation got off to a terrible start. When we arrived, the cabin’s A/C wasn’t working and the inside temperature was 84F. Traveling with four children, this was extremely uncomfortable.The cabin also did not match the photos online. The advertised view was very misleading, and the overall property was not what we expected. To make matters worse, it took over two hours of back-and-forth before the management company agreed to move us to another cabin. Throughout the process, no one would speak with me over the phone, I was told everything had to be handled by text. I had to repeatedly call the rental company just to get updates and move the process along.The original cabin also had cleanliness issues, including a used razor left in the bathtub and an HVAC filter that was so dirty it looked like it hadn’t been changed in a very long time.The only reason I’m giving 2 stars instead of 1 is because they eventually moved us to a different cabin. Unfortunately, because it was a holiday weekend, our options were very limited, and the replacement wasn’t what we had originally planned for our family vacation. While the second cabin was nice, it didn’t make up for losing the first day of our trip dealing with issues that should have been addressed before our arrival.We’ve stayed in cabin rentals throughout the Carolinas and Georgia many times and have always and have always received properties that matched the listing and were ready for guests. Please don’t reply back :(