ワンズワースコモンの隣の1階のアパート-無料駐車場

We hope this message finds you well. Thank you for taking the time to share your feedback with us. We are pleased that you were able to find alternative accommodation staying with your children/grandchildren while attending the family wedding, and we hope you had a wonderful time together. We truly value all guest reviews and want to address your comments to provide clarity on your situation, as your review did not align with the positive reviews we've received in the past, including the 5-star review from the guest who stayed a day after you. Our flat is listed as a studio, with true-to-life professional photos to ensure transparency for our guests. However, we recognize that you did not realise it was a studio, and having abundant space is important for your specific needs. For a studio, we believe it offers a spacious and comfortable atmosphere, complete with a fully equipped bathroom featuring a full-size bath with an overhead shower and complementary toiletries and towels. We have high-speed, end-to-end fibre connection in place. After your checkout, we thoroughly checked the Wi-Fi, and it was fully operational, allowing for seamless streaming and downloading of films on Netflix. If there were any temporary glitches during your visit, we apologise and we would have been more than willing to promptly assist you had you reached out to us. As for the furnishings, our flat was built in the 1950s, and we have intentionally sourced original high quality vintage 1950s g-plan oak furniture, as described in the listing. We hoped this vintage charm would add character and warmth to the space while also aligning with our commitment to sustainability and reducing our environmental impact. Additionally, the sofa is a high-quality, modern G-plan piece with retro styling from the 1950s period. We understand that individual tastes vary, and while some guests appreciate this blend of vintage and modern style, we understand that it may not resonate with everyone. Our flat is surrounded by extensive green lawns with planted beds and mature trees, adjacent to the 70-hectare green space of Wandsworth Common, all while being in the heart of London. The patio area, complete with a wooden table and chairs seating area surrounded by planted bamboo screens, provides a tranquil outdoor space for our guests to enjoy, as depicted in our photos. However, we understand that you may have had different expectations associated with a more built-up urban environment in London. We aim to ensure that all our guests have an exceptional experience during their stay. We take great pride in maintaining a clean, inviting, and comfortable environment, as reflected in our previous 5-star reviews. While we recognise that our property might not have met your specific preferences, as they were different to the description of the listing, we believe that your review may not entirely capture the quality of our holiday rental. We sincerely wish you all the best and happiness in your future travels. Should you have any further questions, please do not hesitate to reach out to us. Warm regards,

Thank you for your kind review. We are pleased you enjoyed your stay and hope you will return soon!

Thank you for your review. It was a pleasure to host you!