保護区を見下ろす南向きのプールとスパを備えた豪華なヴィラ

Thank you for your kind words, we’re delighted you had a great stay and found everything clean and well equipped. Thank you as well for mentioning the mattress — we completely understand comfort is very personal, and we’re already replacing it with a new/firm one. We’d love to host you again anytime!

Thank you for staying in our villa, really appreciate it!

Thank you for your 5* we really appreciate it.

Thank you for your kind words! We appreciate your custom!

Thank you for taking the time to leave such a detailed review. We’re pleased to hear that you enjoyed the home, the facilities, and our communication, and that everything was ready as requested for your stay. We appreciate your feedback regarding comfort and amenities, as guest comments help us continue improving the experience. It’s great to know you had a lovely stay overall, and we’d be delighted to welcome you back in the future.

Thank you! We are looking forward to welcoming you back.

Thank you Juan for your review and we are looking forward to welcoming you back soon!

Thank you, really appreciate your feedback

Thank you!

Thank you very much

Dear Bob & Roselyn, thank you for all your suggestions and your 5* review we really appreciate it.

Thank you Shamika, glad you liked our villa, and we are looking forward to welcoming you back

Hello Robin, thank you for your review. We have updated our villa since your last visit, please have a look. You can follow us on Facebook and Instagram,

Thank you!

Hello Deidre, thank you for your rating, we have updated our villa since your last visit, please have a look. You can follow us on facebook and instagram.

Thank you Averill for your kind review. Glad you enjoyed our villa!

Thank you for your feedback, glad you enjoyed your stay, all recommendations are being addressed.

Thank you Jeff for your lovely review, it’s greatly appreciated. We’re glad you had a nice time and enjoyed your stay. You are welcome back anytime in the future

Thank you very much, as new owners we really appreciate your feedback!

Hello Rebecca, glad you enjoyed your stay and we are looking forward to seeing you back. We have already ordered a new mattress as you recommended and a door is being fixed too. Thanks Martina & Ian

Hi Cindy, thank you for your feedback however it is very strange as you are not the first person who rented a BBQ from our management company and they never had a problem, we also have regular guests who have a small BBQ and use it every year they come to visit. Martina

Dear Ray, thank you for your review. It’s always challenging dealing with critical feedback, but we believe we can learn from every experience. We are genuinely sorry to hear that your experience at our vacation home did not match your expectations based on our VRBO listing, and we apologize for any disappointment you've encountered. We put a lot of effort into making sure our advertisements are transparent, with detailed descriptions and accurate photos. It is never our intention to mislead, and for that, we are truly sorry. We have asked our property management company to review our listing and make recommendations to ensure its transparency, as well as to improve the lounge seating and any other necessary aspects. We continue to strive for excellence and ensuring our guests have a positive experience.