We found communication with Altido very poor. The fact that we had to find an office to pick up keys and then proceed to property is very inconvenient. I have never stayed in a property that didn’t have a lock box.
The property said “newly refurbished” but door handles fell off of doors, leaving people stuck in bathroom, window blinds were broken and couldn’t be opened, there were no necessities in the kitchen no paper towels, no dish towels, everything in the kitchen seem to be left by previous guests. And only 1 set of towels provided.
We enjoyed Edinburgh, and location was ideal. The property was VERY loud, cars, people below, the pub/music.