1. Difficult and confusing instruction for entry to the apartment
2. Constant water drops from master bedroom, interfering with sleep at night fixed after more than 3 days of calling and complaining
3. Leaking dishwasher for 25 days out of our 28 days vacation. Supervisor of VACASA said they are not allowed to change the part indicated by plummer. She said that she will request for a compensation for our suffering.
As yet, no compensation is in sight. My poor wife spent her vacation by handwashing dirty dishes daily.
SUNG WHAN L.
2023 年 1 月に 28 泊滞在
10/10 (非常に良い)
teresa w.、United States
2022 年 10 月 10 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
reunion stay
door codes provided and unlocking details not clear - not accurate - no listing of which pools we qualified to go to - clean property - good location - would go back
teresa w.
2022 年 10 月に 2 泊滞在
6/10 (普通)
Julio D.、Tampa Bay
2022 年 10 月 3 日
良かった点 : コミュニケーション、ロケーション
Could be better
PROS: Quick response from mgmt when needed, good mattresses and pillows, bright and spacious with open golf course vistas.
CONS: Poorly equipped: No baking pan, no coffee filters, no salt/pepper etc., mildew in shower stall (eeww), door lock problems required two calls to mgmt, furnishings and drapes dated and tired. All upholstered chairs and couches so soft you can't sit comfortably.
It's clear that this was once a luxury unit, but 20 years later the owners/manager should spend a night or two and see how things age....
Julio D.
2022 年 9 月に 5 泊滞在
2/10 (非常に不満)
Linda P.
2022 年 8 月 21 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
DO NOT believe positive reviews or pictures - DIRTY, DIRTY, DIRTY
Arrived at 4:30 pm despite receiving text at noon that property was “clean” and “available for early check in”. Arrived to find burned out light bulbs, toilet seats completed cracked off of hinges, dirty bandaids and peanut shells on floor, a broken broom, two wine glasses (in a property boasting it fits 10) and one was cracked from top to bottom, stains all over the carpets and BLACK HAIRS all over sheets in master bedroom. Contacted customer service immediately and got no resolution. After suffering through one night, we exited property and cut our trip short. I again emailed and texted all day with customer service, with zero resolution. Spoke to local Operations Manager at 2:30 pm the next day and despite assuring me this would be addressed and he would work on a refund, I have heard NOTHING in over two days. I sent pictures of all issues to all of the above individuals. This place is disgusting. It is poorly run, poorly managed, and poorly cleaned. Absolutely atrocious. We have stayed at Reunion Resort multiple times and have never had this issue. Between the horrendous property condition and the unacceptable and poor customer service from Vacasa and VRBO, I strongly advise you to rent a different property.
Linda P.
2022 年 8 月に 3 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Angela K.
2022 年 7 月 13 日
Great family Stay!
Everything was nice and close to all attractions. Thanks we enjoyed our stay.
Angela K.
8/10 (良い)
Alfred M.
2022 年 7 月 13 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Nice simple reliable place
Hang your head, bring your dogs. Relax, repeat.
Alfred M.
2022 年 6 月に 2 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Rhonda C.
2022 年 3 月 20 日
Great location
Enjoyed the condo location. There is plenty of space for our family of four. Like being close to grocery, food and Disney. The condo was clean and neat.
Rhonda C.
8/10 (良い)
Jim K.
2022 年 3 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice stay
Great unit...just a few minor issues, leak (drip) in master bathtub, stained carpet in mast bedroom, a couple of light bulbs burned out ... otherwise, stay was good.
Jim K.
2022 年 2 月に 14 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Francis M.
2022 年 2 月 28 日
great place to stay
We stayed for a week and loved it! Clean, comfortable, and quiet place to stay!
Francis M.
2022 年 2 月に 7 泊滞在
8/10 (良い)
Paul B.、Harwinton, CT.
2021 年 12 月 22 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Good Stay in Reunion
We enjoyed are stay in Reunion. The condo was as advertised, and in a convenient location. Plenty of parking and walking trails. The only problem we had was the access code to enter the condo upon checking in. It took us about an hour to get it sorted out. The management company was good and helped us right away. I would stay again, however, I hope that the access code issue is addressed.
Paul B.
2021 年 12 月に 5 泊滞在
10/10 (非常に良い)
Julie O.
2021 年 12 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Thanksgiving Disney trip
We enjoyed being able to spend time with our family. The location was very convenient for Disney and the condo was clean and comfortable. We enjoyed cooking our Thanksgiving dinner and just relaxing when not at the parks.
Julie O.
2021 年 11 月に 6 泊滞在
2/10 (非常に不満)
Jaclyn M.
2021 年 11 月 21 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We attempted 2 separate times to get in the place.. waited over an hour gave us wrong code
Sucked DO NOT STAY HERE, not worth it.. want a refund took over an hour to finally get correct code they gave is 4 codes we had all our luggage outside was on hold forever finally they had to call property manager who gave us lock box code to get key, that wouldn’t open, then she gave us another code and finally we got in.. I expected better from a place in Reunion
Jaclyn M.
2021 年 11 月に 3 泊滞在
8/10 (良い)
Michelle P.
2021 年 8 月 29 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Comfortable for a family
Was nice place loved bathroom for all bedrooms
Michelle P.
2021 年 8 月に 3 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Patrick O.
2021 年 6 月 27 日
Tremendous location in Reunion
Outdoor patio excellent for morning tea/coffee and evening conversation
Patrick O.
8/10 (良い)
Siva D.
2021 年 5 月 6 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Very Nice Place
This was a very nice place. They Digital Key did not work and they had to send someone over to fix the key. I only wish someone checked the locks to ensure it was working. We had to wait about two hours before being able to enter the premises.
Siva D.
2021 年 4 月に 3 泊滞在
10/10 (非常に良い)
Anyi L.
2021 年 1 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Holiday Stay
Very nice property just like the pictures. We had a little issue with the code to get in but I called and it was resolved immediately. Overall we were very pleased with our stay and would definitely stay here again.
Anyi L.
2020 年 12 月に 4 泊滞在
10/10 (非常に良い)
Heather B.
2020 年 3 月 23 日
Great Condo!
Great location, beautiful condo! We really enjoyed our stay and really had all the amenities we needed. Not all pools available, but a short drive to the main pool worked out fine. We loved our walks through the area and we were amazed at just how close we were to Disney. FYI take Old Lake Wilson Rd! Not I-4😊
Heather B.
2020 年 2 月に 14 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Heather B.
2020 年 3 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Condo
Loved our stay at Reunion. Quiet, clean and great location close to Disney.
Heather B.
2020 年 2 月に 14 泊滞在
8/10 (良い)
RAY P.
2020 年 3 月 1 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Ray’s review 2020
The property needs to do a major overhaul of furniture carpets and floor tiles. I enjoyed the quick response from the property manager.
RAY P.
2020 年 1 月に 20 泊滞在
10/10 (非常に良い)
Michelle K.
2020 年 1 月 27 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful and Comfortable
When we arrived the code for the front door didn't work. By calling VRBO we were able to get a work around though, which was good. The condo itself is spectacular. Clean, comfortable and roomy. The patio overlooks the golf course so gives an open vista.
Suggested for improvement, the kitchen could be better equipped. There were no baking sheets, only a few coffee cups, only 3 wine glasses and the cooking utensils were not adequate. I put together a meal for adult family members, 7 of us, 4 who were staying in the condo and 3 visiting for the evening, and it was challenging. I realize most visitors are on vacation and eat out, however my family is scattered across the US and having meals together in a home like setting is a great joy for me.
Michelle K.
2020 年 1 月に 4 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Michelle K.
2020 年 1 月 15 日
Perfect Family Vacation
This was a spectacular condo for our adult family of 3 siblings and our mother. It was spacious, comfortable, clean and quiet. We loved having our own bedrooms and baths, the living area was comfortable for all of us and I had the master bedroom with an amazing bathroom complete with a large shower and soaking tub. I hosted a family dinner one evening and my Aunt, Uncle and Cousin came. The kitchen is really nice and made preparing a family meal for 7 a breeze.
My brother and I were there for Disney Marathon Weekend and ran 3 of the 4 races. This condo was so convenient to Epcot. We were there and parked within 15 minutes and when you have to get in your corral at 4:30 am being close means you can sleep a few extra minutes.
The community of Reunion is fabulous, it feels fancy and we discovered the pool with 2 hot tubs and a really fun bar. Yes, after 3 runs, we felt like we deserved a soak and an adult beverage. If you aren't sure where to find the community amenities just check with the attendant at the gate. They were all helpful. A+ for customer service.
I would definitely book this condo again.
Michelle K.
2020 年 1 月に 4 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 11 月 25 日
気になった点 : 清潔度、設備とサービス
宿泊されたお客様
2019 年 11 月に 2 泊滞在
10/10 (非常に良い)
Tom B.
2019 年 11 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Vacation in Paradise
The property was beautiful and the condo was very nice. We really enjoyed the pool near our condo and it was a very safe neighborhood.
Tom B.
2019 年 10 月に 11 泊滞在
10/10 (非常に良い)
Craig C.、Livonia, Michigan USA
2019 年 9 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Really Nice Place!
Check in was very easy and took literally 1 minute. The condo was exactly as advertised. It is actually bigger than it looks in the pictures. We had 8 people in our party and stayed for a week. All 3 bedrooms are large and each had their own very large bathroom. All of the appliances worked great, including the washer and dryer, which was used often. We were at the theme parks for most of the days but this was really a great place to come back to. It's really not that far away from the theme parks. It took us on average 15-20 minutes to get there. The only drawback is the traffic on Old Lake Wilson road. It would sometimes back up up to almost a half mile heading south towards the condo. Also getting out of the complex in the morning to get on that main road could be a little tricky as there is a lot of traffic with no traffic light. But as for the place itself, I would stay there again and HIGHLY recommend it.