10/10 (非常に良い)
SUSANA
2025 年 8 月 31 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
What was supposed to be an "almost" perfect week of vacation turned into a horrific, irreversible mess for me, my parents, and my son upon arrival.
We arrived at Manta Rota at 12:30 p.m., in intense heat, after a four-hour drive. When we arrived at the address indicated on the Holidu/Vrbo booking platform, the house we had reserved wasn't the one. When I tried to call the platform's contact information, the host wasn't Mr. António.
In short, after several attempts to contact the number on the accommodation in front of me and the platform's number, I realized something very strange had happened. In the desperation that our reservation wasn't being held, it "seemed" to me that "attempts for help from other accommodations" were emerging.
I strongly advise you to double-check your reservations to avoid being scammed!
After almost two hours of calling, we managed to contact the booking platform directly, get the host's correct name and contact information, and finally headed to the house rented on the platform, which was located directly opposite Manta Rota!!
"Luck was coming"... and the house wasn't ready for delivery... because the platform didn't make the necessary updates in a timely manner!!
Instead of checking in at 3:30 PM, we didn't get in until 4:45 PM...
Now, the vacation began!
The house was exactly as I booked: excellent, clean, good sheets, towels, dishes, all the necessary kitchen and dining utensils, dishwasher, washing machine,a great terrace where we ate our meals
SUSANA
2025 年 8 月に 5 泊滞在
