2/10 (非常に不満)
michael
2024 年 8 月 27 日
気になった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Great view Great location
Lots of steps. Poor parking
Only one bedroom has AC. Two have portable units that are really humidifiers and two others have only fans. There is no AC in the common areas of the unit. The rental was largely unusable due to it being a constant 29 degrees Celsius. 84 degrees Fahrenheit. When we discussed with the owner they simply stated we are not from Italy and this is normal. The bathrooms all had black mold in the showers. I complained to the owner they sent someone to clean but they could not get rid of the mold. The unit is in disrepair and they hide behind the fact it’s a period residence and this is how it should look. The rooftop patio showed a covered area in the listing and loungers. There was one lounger and some chairs and there was no covered area. The gazebo cover was shredded. We could not use the rooftop as we expected. We were sharing the unit with another family that travelled with us and they left and rented something else as only one bedroom had AC and due to the cleanliness of the bathrooms and showers. My daughters crammed into the only bedroom with AC with us. We too would have left but there was not many options to move to so we toughed it out. The kitchen and fridge was very dirty. Our plans to use the kitchen and dining areas was not realized due to no AC and the uncleanliness. The owners made excuses and blamed us for not understanding. I’ve been travelling for 30 years. I think I know how things should work.
michael
2024 年 8 月に 5 泊滞在
