The check-in was easy, House was clean upon arrival. Response by Jill was usually quick. As stated, the kitchen is well stocked. Bed was very comfortable. You can probably find pillows in the house that fit your comfort as we found pillows on master bed a bit hard. A couple things future renters should know. The pool is set at 87 degrees, and heater runs from approx. 9 am to 4 pm. The nights were cool in March, so the pool rarely was at 87 degrees. It did get to 86 after about 6 days at 85-90 degrees. We had some cool days in the pool, and then the pump had to be manually turned on for the last few days. Jill called pool people but they didn’t respond. Also, we were there twice when the pool people were there, and they never vacuumed the pool. Maybe that is because my husband cleaned it so good (the pool people jokingly wanted to hire him). Because of the hurricane, the screen was busted in many places, which we were aware of, so tree and grass cutting debris was there everyday. Also, TV wise, there is only basic cable, and then we didn’t get all those stations. Jill offered to call the owner but we didn’t ask her to. Again, the house was comfortable, neighborhood was quiet, street noise did not bother us, close to grocery, stores and restaurants.