We chose this rental unit because of the location, the price, and (most importantly) the glowing reviews. We found the house to be in an entirely different condition than what was described by many of the previous reviewers. While the location and neighborhood were fantastic, the unit itself was.. grimy. There were dirty dishes on the stove when we arrived. We felt the need to clean the whole house before our friends arrived but even so, all the furniture in the house felt damp. The couches were so grimy we hardly sat on them at all and laid towels down whenever we did. Almost all the dishes out of the cabinets were not properly washed and had food stuck to them. We ran a load of dishes and had to separate out the dishes we'd cleaned from all the rest of the dishes in the cabinets. Some of the cooking utensils were beyond help and we just stored them away. There was grime on the bathroom cupboards that has clearly been collecting for months, paint was chipping everywhere... It was just very clear that the owners have not spent time in the unit for months or even years and that the cleaning crew blows through and does the bare minimum (if even). Our standards truly are not high- we've stayed in many places, camp often- this was just a very neglected home. We loved the neighborhood and the location was perfect. The back deck is very nice too. But we would never recommend this unit unless it were to receive some much-needed and heavy TLC. The functionality of the home's layout was great. We'd definitely consider staying in a different unit in the neighborhood, but please be warned of this particular unit. We considered trying to move units or have our unit re-cleaned when we arrived, but the contract is very clear that the sale is final and that customers may only receive an extra cleaning if they pay for it themselves (which to us seemed silly since it likely would have been the same cleaning crew that has clearly let the place go for so long). All this being said, the App was very helpful, the Hilton Head customer service was great, the location was perfect, and the beach was beautiful. Again, would highly recommend Hilton Head and this neighborhood, but would strongly suggest finding a different unit.