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4/10 (不満)
Chris S.
2026 年 1 月 22 日
Look elsewhere!
This property is in poor condition - including dog mess on the rug upon arrival - and has multiple serious maintenance failures such as blown double glazed windows, some of which could not be secured, faulty heating, missing and non functional lighting, a blocked chimney and an unsecured garage to name a few - this makes it completely unfit for rental. To make things worse, many issues were known to the property manager, as well as the home owner, yet the home was still marketed at full price. When I raised these problems, various solutions were offered but all impacted our stay, we shouldn't have to have remedial work carried out during our holiday, this demonstrates management failures at every level. We ultimately ended up leaving early having had a thoroughly miserable experience. The agent did not take responsibility for these issues blaming the property manager, which is completely unacceptable. I was offered a small refund and countered that with what I felt was reasonable compensation for our disastrous stay, but the agent simply refused to negotiate and eventually stopped responding.
Overall, the property requires major renovation and should not be listed for rental in its current condition. I cannot recommend this home or the management, and I would strongly advise future guests to look elsewhere.
