2/10 (非常に不満)
maxine B.
2025 年 9 月 25 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
The house was so dirty. It was nicotine stained, there was black mould and dirty tiles in bathroom. Greasy tiles in the kitchen. The downstairs bed was appalling, split fabric on the bed The bedding was stained, bobbly had holes and poor quality. It smelt so bad of smoke. The outside bushes were overgrown. When we complained I was told new bedding was coming next week as it was over 4 years old. Not great for us. The towels were new! They wasn’t they were thin, rough and grey white. The fridge freezer was dirty. It was overrun with ants inside and outside. We got bit by all sorts. We complained and told them we couldn’t stay it was so bad, the host wanted to send the cleaner round, I then read the review from the previous guest regarding their tyres being slashed, we was so worried about the consequences and our safety, we booked somewhere else early hours of the morning packed and left when it was light. I was accused of being a liar, but I have photo evidence. The host then told VBRO, we made the dirt! We would have had to smoke thousands of cigarettes for the nicotine stain, did we import the dust and grime! Please see photos. It’s a shame because it could be nice with a proper deep clean new bedding beds etc we were two ladies on our own and we really felt very vulnerable staying for our safety and health.
maxine B.
2025 年 9 月に 7 泊滞在
