The entire experience was great! Very smooth working with Jeannie from the start with continual communication about where the condo is, how access the place, where to park, etc. In my experience staying at some places over the years, I walk in the place and everything is locked down tight. I'm usually provided with the bare minimum or have to buy it myself when I go to get my groceries i.e. paper towels, toilet paper, salt and pepper, foil. Not so at this place. I walked in and immediately felt welcomed, like I walked into a friend's home. Everything was so homey! Nothing "hotelish" about this place. Color towels, colorful sheets and blankets, and anything you could possibly need in the kitchen and baths. Shampoos, soap, lotion, and plenty of everything. The absolute best part was getting to experience the balloon fiesta from the back yard, literally! The sports field behind the condos was a take off and landing point for several balloons. It was wonderful to have them flying right over our condo. Overall, this place was great - clean, comfortable, easy access, and an agent (Jeannie) who was available and helpful. You cannot go wrong with this condo!