NV2804・1.ストリップから8マイル！ プライベートプール、ゲームルーム！

Hi Joan, Thank you for your review! We are happy that you enjoyed your stay, and found our staff to be attentive to your needs. To address a few of the inconveniences that you encountered-Unfortunately, the previous guest that checked out on the day that you checked in, broke the bed frame. Regrettably, it was not noticeable when making the bed and was only noticed when it was laid on. Fortunately, we were able to get it replaced for you within 20 minutes of letting us know. The coffee pot was not working correctly, so we replaced it with a new coffee pot immediately- again our apologies. Each bedroom has one blanket on each bed, plus one additional blanket per room in the closet, and an extra blanket in the closet for the air mattress- a total of 9 blankets in the home. It is unclear why you stated that there were no blankets since there were 9, however, we did bring you 4 additional blankets, making it a total of 13 blankets in the home. We also have central heating in the home, so we advised you to adjust the heating unit to a warmer temperature that would be comfortable for your stay. The spa was working upon your arrival and checkout, and we were not informed of any issues during your stay, which we would have been happy to address for you. The kitchen has a selection of pots in different sizes, including small, medium, large and extra large. We were in contact with you prior to your arrival to answer questions for you about other items in the home, and we would have been happy to answer any questions on cookware as well so that you would know what to expect for cooking. We make sure that we provide essentials for cooking, as it is a huge benefit of staying in a home vs a hotel. We are always available for assistance and questions, as we understand that you are making yourself at home in a home that is new to you. We want all of our guests to enjoy the best experience during their stay. We sincerely apologize for the inconveniences that you encountered and are happy that we were able to amend the situation quickly. We thank you so much for staying with us, and hope that you consider us again on your next trip!

Hi Kelly, Thank you so much for your review, and taking the time to post! We are delighted that you enjoyed your stay and found the home, amenities, and neighborhood to be to your liking. We put our guests' needs and wants in mind when we were remodeling, decorating and furnishing our home, so that we would offer something unique and exceptional to everyone that stays with us. You were a pleasure to host, and we hope that we will see you on your next vacation to Las Vegas! Cheers and have a happy new year!

Hi Damien, Thank you so much for your review! You were a pleasure to host!

Hi Waltet, Thank you so much for your review! We are so glad that you enjoyed your stay! Extra time and care was put into making this home go above and beyond our guests' expectations. Thank you for your comment on spices as well. We have recently put in salt, pepper and sugar in individual servings, as well as oil for cooking. We do not leave open food items in the home, for the safety of our guests. Since we do have individual packets of salt, pepper, and sugar- we hope that our guests will find this as a convenience- while still maintaining our safety standards. Thank you again for choosing to stay with us, and we hope that we can host you again in the future! All the best!

Hi Elton, Thank you for staying with us! We would love to have you back!

Hi Daniel, Thank you so much for staying with us!