The owner Petri was awesome. We called with a few problems and he came right over fixed them as best he could. There was not enough kitchen items....Had to borrow a large frying pan from a relative near by. The people we met at the complex were friendly/nice but a few small/loud children living there. Also a lot of barking, whining dogs. One LR couch was horrible hard and the other tolerable. No comfortable chairs/recliners in the unit. The walls were paper thin. The add for the unit should include not ideal for retired people. The location was very good.