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Family friendly home in Cotswolds market town - Maple House

Family friendly home in Cotswolds market town - Maple House

Family friendly home in Cotswolds market town - Maple Houseの写真ギャラリー

外観
リビング エリア
専用キッチン
ゲーム室
客室

口コミ

10段階中8.8
非常に良い

おすすめポイント

  • 周辺の観光スポット
    コッツウォルズウェイの近く
ベッドルーム 5 室バスルーム 3 室定員 10 名

人気の設備とサービス

  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • バーベキューグリル
  • 庭園
  • インターネットアクセス

客室 & ベッド

ベッドルーム 5 室 (定員 10 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

ダブルベッド 1 台

ベッドルーム 3

シングルベッド 2 台

ベッドルーム 4

キングベッド 1 台

ベッドルーム 5

シングルベッド 2 台

バスルーム 3 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

浴槽またはシャワー · トイレ

バスルーム 3

浴槽またはシャワー · トイレ

その他のスペース

キッチン
庭園

この施設について

Family friendly home in Cotswolds market town - Maple House

Maple House is a beautifully situated Cotswold holiday home, welcoming up to 10 guests (see Finer Details), in five bedrooms, with three bathrooms. The residence spans three floors, featuring spacious reception areas, a charming children's attic room with hand painted murals, and a large master suite with its own dressing room and statement sunken bath. An open plan kitchen/dining area serves as the heart of the home, leading to a bright conservatory equipped with a pool table and garden vistas. Outside, the garden offers further space including a patio, generous lawn with uninterrupted countryside views and the property's namesake maple tree, an impressive focal point with its seasonally changing foliage.

Accommodation
This five bedroom holiday cottage is perfectly situated in a quiet street just a short 10 minute stroll from bustling Chipping Campden. The accommodation is laid out as follows:

Ground Floor

Sitting room
Dual aspect views, two three-seater sofas, armchair, desk with chair, wood burner, selection of books, Smart TV with basic Sky package and various apps (account holders only)

Cloakroom
Loo and basin

Kitchen/dining room
Kitchen island seating two, dual Belfast sink, microwave, Rangemaster cooker with gas hobs and ovens, dishwasher, wine fridge, electric oven, American-style double fridge with large freezer drawer, Nespresso coffee machine, toaster, kettle, cafetiere and second sink with Quooker hot water tap
Dining table seating eight (two extra folding chairs available), Smart TV with various apps (account holders only) and two-seater sofa

Conservatory
Pool table and double doors leading to patio

Utility room/garage
Further storage space, basin, iron, ironing board, washing machine and tumble dryer

First Floor

Master bedroom with ensuite (Sleeps 2)
Super king size bed and built-in wardrobes
Dressing room with built-in wardrobes and drawers
Ensuite with walk-in rain shower, sunken bath with handheld shower attachment, loo, basin and heated towel rail

Bedroom 2 with ensuite (Sleeps 2)
Double bed and small wardrobe
Bath with overhead rain shower, separate handheld shower attachment, loo, basin and heated towel rail

Bedroom 3 (Sleeps 2)
Two single beds (can be super king size bed on request), built-in wardrobe and chest of drawers

Family bathroom
Bath with overhead rain shower, separate handheld shower attachment, loo, basin and heated towel rail

Bedroom 4 (Sleeps 2)
King size bed, chest of drawers and mirrored built-in wardrobe with shelves

Second Floor
Stairs lead up directly into the bedroom

Bedroom 5 (Sleeps 2)
Suitable only for children under 12 with two single beds and selection of children's toys

Outside
Patio with outdoor table seating six, charcoal chiminea BBQ and parasol

Finer details....
The maximum occupancy for this property is 10 guests, though the number of adults per booking is capped at 8. Infants do not count towards the occupancy figure, however, due to space restrictions the occupancy can only be exceeded by 3 additional infants (aged 2 or under)
Bed linen and towels are provided (duvets and pillows are hypoallergenic)
Off street parking is available for up to 4 cars
Travel cots and highchairs are not provided, so guests will need to bring these with them
1 fixed stair gate is attached at the top of the stairs leading into bedroom 5
1 hairdryer is available at the property
Sorry, no pets
Free WiFi
Mobile phone reception is generally good
2 Smart TVs, one with basic Sky package and selection of apps (guests to use their own login details)
Enclosed garden
Charcoal chiminea BBQ (guests are responsible for providing charcoal and cleaning chiminea after use)
Gas central heating system
Starter supply of wood provided for the wood burning stove from October to April only
We recommend keeping the utility room/garage locked, as there are some tools kept in the cupboards
The smoke and CO detectors operate on a sound only basis and, therefore, those who have serious impairment of hearing may not be able to hear the alarm systems and could be at risk
No smoking or vaping is permitted throughout the property

Things to Note...
Hen and Stag parties are not permitted, though other same sex groups can enquire
Events are not permitted without prior consent
A security deposit is required at this property
Check in is from 17:00 and check out is by 10:00
Please note that bedroom 5 in the attic has very sloped ceilings, so is only suitable for children under the age of 12 due to the restricted head height
The windows are regularly cleaned by a professional window cleaner and although this work is generally carried out when the property is vacant, they may need to carry out work whilst the property is occupied. If you require further information, please don’t hesitate to contact us

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類似した宿泊施設

外観
ROBINS NEST, pet friendly, with a garden in Bourton-On-The-Water
Cheltenham
  • 洗濯機
  • ペット可
  • 屋外スペース
  • 駐車場利用可
ROBINS NEST, pet friendly, with a garden in Bourton-On-The-Water

ハウスルール

チェックイン : 17:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 11540027
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セットが備わっています

周辺地域について

チッピング カムデン

このコテージはチッピング カムデンにあります。ラグレイ ホールとオールド・カムデン・ハウスは、この地を代表する人気観光スポット。アクティビティを楽しみたいなら、ブロードウェイ ゴルフ クラブやブレイルズ ゴルフ クラブがおすすめです。キフツゲート コート ガーデンズとヒッドコート マナー ガーデンも訪れる価値のあるスポットです。
チッピング カムデンのコテージをもっと見る新しいウィンドウで開く
地図
Chipping Campden, Gloucestershire

周辺情報

  • チッピング カムデン セント ジェームズ教会 - 徒歩 8 分 - 0.7 km
  • セント・ジェームズ - 徒歩 9 分 - 0.8 km
  • コート・バーン博物館 - 徒歩 9 分 - 0.8 km
  • オールド・カムデン・ハウス - 徒歩 14 分 - 1.2 km
  • コッツウォルズウェイ - 徒歩 15 分 - 1.3 km

交通案内

  • ハニーボーン駅から車で 11 分
  • コベントリー空港 (CVT) から車で 49 分

レストラン

  • ‪Lygon Bar & Grill - ‬車で 10 分
  • ‪The Fish Hotel - ‬車で 10 分
  • ‪Red Lion Inn - ‬徒歩 14 分
  • ‪The Volunteer Inn - ‬徒歩 15 分
  • ‪Horse & Hounds - ‬車で 10 分

よくあるご質問

Family friendly home in Cotswolds market town - Maple Houseはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Family friendly home in Cotswolds market town - Maple Houseの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Family friendly home in Cotswolds market town - Maple Houseのチェックインは何時ですか ?

チェックイン開始は 17:00 です。

Family friendly home in Cotswolds market town - Maple Houseのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Family friendly home in Cotswolds market town - Maple Houseはどこにありますか ?

チッピング カムデンにあるこのコテージは、チッピング カムデン セント ジェームズ教会、セント・ジェームズ、コート・バーン博物館から徒歩 10 分圏内です。オールド・カムデン・ハウスおよびグレヴェル・ハウスも 15 分圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 18 件の口コミ中 9 件が非常に良い
評価 8 - 18 件の口コミ中 7 件が良い
評価 6 - 18 件の口コミ中 2 件が普通
評価 4 - 18 件の口コミ中 0 件が不満
評価 2 - 18 件の口コミ中 0 件が非常に不満

8.0/10

清潔度

10/10

チェックイン

8.0/10

コミュニケーション

8.0/10

ロケーション

10/10

掲載情報の正確さ

口コミ

パートナーサイトからの口コミ

8/10 (良い)

Andrew T.

Very comfortable for family holiday across three generations

Overall the property was in excellent condition and provided a very comfortable stay for our party of ten with an age range from 4 to 78 years. The location is within walking distance of the centre of Chipping Camden with its Cotswold stone buildings and a short drive (or run for the more athletic) to numerous other attractions. The only significant issue was that the half height dishwasher is not adequate for a party of this size and hand dishwashing was needed after each meal.
VrboOwnerからの返信 (投稿日 : 2026 年 5 月 14 日)
Thank you Andrew for your review of Maple House. We were delighted to hear that you found the property to be comfortable, clean and in a great location. We have passed on your feedback to the property owner and hope to be able to welcome you back again soon.
パートナーサイトからの口コミ

10/10 (非常に良い)

Perfect group stay

Lovely house in walking distance of Chipping Campden high street. Four couples enjoyed a winter break.
パートナーサイトからの口コミ

10/10 (非常に良い)

Rebecca W.

Great place for a multi generation family break

Great weekend with multi generation family break. Perfect place to stay. Need to be creative to fit 4 cars on the drive but this is a minor point.
VrboOwnerからの返信 (投稿日 : 2026 年 2 月 27 日)
Thank you Rebecca for your review of Maple House. We were delighted to hear that you found the property to be perfect for your stay. We hope to be able to welcome you back again soon.
パートナーサイトからの口コミ

8/10 (良い)

Amanda H.

Lovely stay in the Cotswolds.

A lovely comfortable house ideal for exploring the Cotswolds. In good condition apart from a couple of minor points- no lock on downstairs cloakroom, wine fridge makes an awful noise after being on for a while and stairs woodwork and walls could do with a freshen up- otherwise the house was everything we expected and we had a very comfortable stay.
VrboOwnerからの返信 (投稿日 : 2026 年 3 月 30 日)
Thank you Amanda for your review of Maple House. We are delighted to hear that you found the property to be comfortable and ideal for exploring the Cotswolds. Unfortunately, not all guests handle their luggage carefully on the stairs, which can sometimes result in damage to the paintwork. We do hope that you will be back to stay again soon!
宿泊者限定の口コミ

8/10 (良い)

Emma R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Gorgeous house in a perfect location. Very grateful for the early check-in :)
2025 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 11 月 27 日)
Thank you Emma for your review of Maple House. We were delighted to hear that you found the property to be in a great location. We hope to be able to welcome you back again soon.
パートナーサイトからの口コミ

10/10 (非常に良い)

New Years Family gathering

Lovely comfortable home perfect for 8 adults and 3 children. We would highly recommend this hose. The kitchen was extremely well equipped and living room and bedrooms perfectly suited our needs. The WiFi was poor, but didn’t bother us much and a baby’s highchair would have been helpful. (Travel cot too for those coming from outside UK) Would be very happy to stay in Maple House again. Would love to enjoy it in the Summer!
パートナーサイトからの口コミ

10/10 (非常に良い)

Great stay

We had a lovely stay at maple house. The house was beautiful and the pool table was a bonus! Thanks for having us.
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 24 日)
Thank you Syan for your review of Maple House. We are delighted to hear that you had a lovely stay and found the property to be beautiful. We hope you will be back to stay again soon!
パートナーサイトからの口コミ

6/10 (普通)

Frances W.

A Mixed Review of Maple House

It’s a lovely house and in a fantastic location for enjoying Chipping Campden and the Cotswolds. We enjoyed the sociable kitchen/diner and it was fun to play pool while supper was cooking! However, the cleanliness was an issue as a number of the carpets and rugs didn’t appear to have been cleaned or hoovered for our arrival. In the kitchen, the grill pan was also dirty and we were disappointed that there was no salt or pepper mill. We were also disappointed that we didn’t have any wood provided so we couldn’t have a fire on our first night, which would have been nice as it was November. I would be delighted to hear from you regarding any of these issues as we have used StayCotswold for a decade and a half for many, very precious weekends!
VrboOwnerからの返信 (投稿日 : 2025 年 11 月 21 日)
Thank you, Frances, for taking the time to share your review following your recent stay at Maple House. We are pleased to hear that you enjoyed the house, its wonderful location, and the sociable kitchen/diner space, and the pool table! We are sorry to read that some aspects of the cleanliness did not meet your expectations. Your feedback has been shared with the property management team, and they have confirmed that a professional carpet cleaner has been scheduled as a priority to clean the carpets and rugs. They also apologise for the lack of logs and kindling on your arrival. This was an oversight, and the property manager has confirmed that he delivered logs and kindling to you as soon as he was made aware. Please rest assured that all housekeeping points you raised will be addressed with the team to help ensure that future guests enjoy the best possible stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for many more wonderful weekends in the Cotswolds.
パートナーサイトからの口コミ

10/10 (非常に良い)

claire skelhorn

Beautiful home

We travelled from Australia and stayed here for a few days with family at Xmas time, what a beautiful home and amazing location! Walk into village was lovely passing by some beautiful spots. Home was lovely with a log fire which we all loved! Would have loved a larger Xmas tree (it was 2-3 ft tree) to make it feel on par with how beautiful the village was decorated but that just because I’m a big Xmas fan, apart from that we were very happy!
VrboOwnerからの返信 (投稿日 : 2025 年 2 月 13 日)
Thank you Claire for your review of Maple House. We are pleased to read that you had a lovely few days over the Xmas period with your family at the property. You found the property to be beautiful and in an amazing location. We hope you will return to the Cotswolds soon.
パートナーサイトからの口コミ

10/10 (非常に良い)

Jacqui B.

Great place to stay

The house was great. Really good communications with the company that managed it. Its a really nice house, and felt cared for and homely. We appreciated welcome pack of milk, juice, bread etc but also all the other little things possibly left by previous guests that some companies would just clear out but were nice to find, eg tea, spices, coffee pods, dishwasher tablets, tissues, sugar We also have some good evenings in Chipping Camden, Lovely pubs, - and really recommend Luigis (italian restaurant) Thank you :)
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 7 日)
Thank you Jacqui for your wonderful 5* review of Maple House. We are delighted to read that you found the property to be a great place to stay, it felt cared for and homely. We are pleased to know that you had good communication with the management company and appreciated the welcome pack on arrival. We look forward to welcoming you back soon.
パートナーサイトからの口コミ

10/10 (非常に良い)

Gary C.

Our Family Holiday with The Grandchildren

On arrival the house was very clean and had everything you need for your stay , the garden was very nice with the swing and slide which kept the little ones happy , the garden it self needs a bit of TLC , grass cut and shrubs cut back and de weeded , the patio wasn’t swept up and could do with a pressure wash to make it look presentable, also the wine chiller in the kitchen makes a noise which is annoying but it keeps the wine and beer chilled , apart from that it was very nice and private, we all went out during the day and on our arrival home somebody had been in the house to remove a new washing machine in the utility room and they changed the outside seating cushions which weren’t as comfortable as the old ones but we thought we would have been informed that somebody was entering the house while we were out as our private belongings were in the house , Apart from that the house was lovely , The showers were excellent and there was everything you needed there to make your holiday lovely , the village of Chipping Campden was beautiful as well as the whole of the Cotswolds ,The Weather was fantastic so we made the most of the house and garden and I would highly recommend a stay at Maple House for a large family ,
パートナーサイトからの口コミ

10/10 (非常に良い)

Kath F.

Cotswolds Gem

Great house in a lovely location only a short walk to the centre of Chipping Campden. Lots to see and do in the surrounding area, the steam train out of Broadway was a highlight for 4 of the adults in our party! House was very clean throughout and has everything you need for a good holiday, although we could not find any guidance for when the bins went out. Booking procedure was easy as was the communication of property details Maple House was a real home from home.
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 2 日)
Thank you Gary for your review of Maple House. We are delighted to hear that you found the property to be great, clean and in a lovely location. We hope you will be back to stay again soon!
パートナーサイトからの口コミ

10/10 (非常に良い)

Dawn W.

We absolutely loved Maple House and Chipping Campden.

Maple House is very spacious and has a lovely big garden which was great as we had four very young grandchildren with us.Whilst the garden is great, it could do with a bit of tlc. The outdoor furnture and BBQ are a bonus as was the playroom which has a pool table although no one had a chance to take advantage. The bedrooms are all a very good size, particularly the master suite with dresssing room and en suite bathroom. All bedrooms have more than enough storage which is always a bonus. The downstairs is huge with a large utility room. We particularly loved the spacious open plan kitchen/dining room with the games room just off the kitchen so we could keep an eye on the little ones who are 5,3,2 and 10 months! They all had the best time too! The kitchen has lots of storage and is extremely well equipped. All in all, Maple House is fantastic and we would definately reccommend it. If we weren't looking to explore other areas in the UK, we would definitly re book. We are currently looking for a similar property elsewhere but struggling to find anything that comes close in terms of value and location. Maple House is a short walk to the beautiful town of Chipping Campden which is,by far, our favourite in the area.
VrboOwnerからの返信 (投稿日 : 2025 年 9 月 1 日)
Thank you Dawn for your review of Maple House. We are delighted to hear that you found the property to be fantastic, very spacious and to have a lovely big garden. We hope you will be back to stay again soon!
パートナーサイトからの口コミ

8/10 (良い)

Lovely Maple House

We had a lovely 4 days at gorgeous Maple House with three generations of our family. The bedrooms and bathrooms were spacious and comfortable. The living spaces were great for socialising, and the pool table was a huge hit with the teenagers and grandad (although we found discarded vapes in the pool room basket in a non-smoking house!) The kitchen had everything we could have needed and the kind gift of milk, bread, butter, eggs and orange juice was a lovely touch. The downsides were that the freezer leaked and we had to keep mopping up the small puddles, there were quite a few cobwebs, and the outside areas need a lot of TLC. We had lovely weather - but couldn't use any of the seating areas in the garden because they were filthy. Luckily, we had brought our camping chairs, so we could still enjoy the sunshine in the garden. We would definitely stay again though. It's a huge house in a brilliant position to walk into town and a beautiful part of the world.
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 7 日)
Thank you Russell for your review of Maple House. We are delighted to hear that you found the property to be gorgeous, spacious and comfortable. An appliance engineer previously attended the property and believed the leak had been successfully repaired from the fridge/freezer. Unfortunately, the issue persisted, requiring a second visit. The leak has now been fully resolved. There was a previous leak from the ensuite bathroom and following the repair, the maintenance team repainted the affected ceiling; however, staining has reappeared. The property manager has since acquired an alternative primer, which is expected to prevent the marks from bleeding through. We will pass on your feedback about the outside furniture so the maintenance team can arrange to give it all a good clean before the summer season starts. We do hope that overall, you enjoyed your time in the Cotswolds and that you will be back to stay again!
パートナーサイトからの口コミ

6/10 (普通)

Helen C.

Lovely location , welcoming house needs some tender loving care

The location of the property is great . Short walk into chipping Camden which had excellent restaurants and pubs . The house is welcoming and suits a group of 8 . The lounge and kitchen area plus the pool table are great for a large party . We had some issues with cleanliness in the kitchen . Items dirty and the kitchen equipment is old and random . No decent mugs for tea , a jumble of old ones . Cutlery the same . We had leaks from the fridge/freezer that constantly needed to be cleaned up - pools of water. A sink overflowing in the small ensuite when we arrived , a smoke alarm going off which we had to sort out ! Not ideal for a calm 4 days away !! We did text the number we were given but no reply .
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 8 日)
Thank you Helen for your review of Maple House. We are delighted that you found the property to be spacious and in a good location. We are sorry to hear that you experienced some cleanliness issues. The kitchen equipment is all in good working order, there are plenty of mugs at the property although they are not a matching set and the cutlery was purchased last year. The fridge/freezer has now been repaired and no longer leaks. Sadly, the battery did run low in the smoke detector during your stay, this has now been replaced. We do hope that overall, you enjoyed your time exploring the beautiful surrounding countryside and towns!
パートナーサイトからの口コミ

8/10 (良い)

laura w.

Great location and has the potential to be lovely but.....

This house is in a fantastic position with a short walk into Chipping Campden village with lovely pubs and coffee shops etc. The house has the potential to be great, it is a great size, lovely rooms and a nice big garden but it is clear it has been neglected and left tired and dirty. Before writing this review I have read back on previous reviews and can see that some of the issues we faced were reported as far back as last October. The leaks on the ceiling are unsightly but what was worse was the light fitting was danderous and flashing constantly, we managed to disconnect this ourselves. The fridge was constantly leaking and had to be mopped up multiple times per day this is also causing damage to the kitchen cabinets. The wardrobe doors in one of the bedrooms have come off the runners and need sorting as could be dangerous. In its current state I would not recommend this property but if the issues were resolved I would definitely recommend To be fair to the property management I did report all of these issues when I arrived and I was asked if I wanted anythign looking at while we were there and I said no, but now seeing that these were not new issues I feel I have to raise in the review.
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 10 日)
Thank you Laura for taking the time to share your feedback about Maple House. We are delighted to hear that you enjoyed the location of the property and appreciated its size, layout, and garden. We’re wevery sorry to hear that certain aspects of the property did not meet your expectations. While we understand and respect your decision to decline a visit from the property manager during your stay, we were disappointed not to have the opportunity to address these concerns in person at the time. Our goal is always to resolve any issues promptly so that our guests can fully enjoy their stay. An appliance engineer previously attended the property and believed the leak had been successfully repaired from the fridge/freezer. Unfortunately, the issue persisted, requiring a second visit. The leak has now been fully resolved. There was a previous leak from the ensuite bathroom and following the repair, the maintenance team repainted the affected ceiling; however, staining has reappeared. The property manager has since acquired an alternative primer, which is expected to prevent the marks from bleeding through. We hope we have the chance to welcome you back in the future to show you that the issues raised have been resolved!
パートナーサイトからの口コミ

8/10 (良い)

Maple House

We stayed at Maple House for my husbands surprise birthday weekend with friends .The house was in a fantastic location with parking and we were able to walk into Chipping Campden on both days to explore the high street and surrounding areas. The house was comfortable and clean but looking tired in places but we appreciated the complimentary items left in the fridge on our arrival.There was however a very strong smell of damp in the downstairs utility room.. All bedrooms and bathrooms were clean and the master bedroom had plenty of storage. On our last morning we showered and heard dripping downstairs .We found water leaking through the downstairs light fitting !!!!.It was dripping all over the sofa and cushions and we noticed large water stains on the ceiling, so this had obviously been a previous issue that was left and not addressed .The fuse board had tripped which left us with no power for an hour which wasn’t ideal for our guests trying to get ready to leave . I contacted the team and they did say they would get someone to look at it but I can’t imagine this hasn’t been mentioned before due to the large stains,which have been there some time. Overall a beautiful and comfortable house but in need of some TLC in places and the damp smell and leaking shower needs to be addressed.
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 14 日)
Thank you Julie for your review of Maple House. We are delighted to hear that you found the property to be comfortable, clean and in a fantastic location. The property manager has tested the shower and couldn't find any evidence of a leak however, they will continue to monitor the situation. We do hope that you will be back to stay again soon!
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8/10 (良い)

Management Company Review

I am writing this review for the management company only as I think they are not receiving feedback from customers. The location is beautiful and the house lovely but a few points that would really help lift the stay that have been mentioned by other guests but obviously not fixed. - The sign to the house could be improved, it's very small and it took us a couple of times up and down the road before we saw it. - The fridge freezer was leaking water all over the kitchen floor the whole stay and i noted that in the guest book this had been mentioned by the previous guest as an issue. - The wine fridge was making a terrible loud buzzing noise when on, it was off when we first arrived I wonder as it is not working well and making a terrible noise when in use. - There are very limited wine glasses at the house, I think 3 in total and non that match. A house of this caliber that is expecting 8 adults should have at least 8 wine glasses. We had a chef come and cook for us one night and had to have wine out of beakers. - The number of glasses in total should be looked at as there isn't a large selection considering the number of guests expected. The same goes for tea and coffee cups there is a very random selection. - There were glasses in the cupboard that had visible cracks down them that if you weren't paying attention could easily break in your mouth. - The garden needs some attention it has been allowed to become quite overgrown, there were significant stinging nettles in the bottom section of the garden, which when the house is advertised as child friendly doesn't fit as advertised. - The children's play items at the bottom of the garden, swing and slide have also seen better days and the swing item is very frayed. They don't seem to be the safest. - The cushions for the outside furniture are badly stained as they have been left outside/damp at some point. - The sun umbrella that is outside by the outside furniture is very badly stained and moldy I wouldn't want to actually put that up and have that over you. - The pool table and pool equipment has also seen better days, the corners of the pool table kept coming off and some of the pool cues were loose. - Only supplying one hairdryer in the property when expecting 8 adults could be improved one hair dryer per room would be my expectation. We very much enjoyed our stay at the house but just feel that there is no one that is checking the house after each stay to check that things are in working order and to catch the small things. The place needs a bit of TLC to bring it back to its best.
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 8 日)
Thank you Katie for sharing your review of your recent stay at Maple House. We are pleased to hear that you enjoyed your stay overall and found the house and location beautiful. Your feedback is very valuable to us, and we are sorry to hear about the issues you encountered during your visit which we have passed onto the property management team . They have confirmed that the leak from the fridge freezer has now been fixed by a professional engineer. We have asked them to carry out a full inventory of kitchen items and replace any missing items. The property owner has arranged for a gardener to visit the property in the next few days and she will provide new outdoor cushions as soon as possible. The property manager will purchase some more hairdryers and ensure that there is one in every bedroom. We do hope to have the opportunity to welcome you back to the Cotswolds in the future.

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