2/10 (非常に不満)
Christopher C.
2024 年 9 月 1 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I wish I had never booked this place! Not enough room to say enough about the awful place!
It was misrepresented in its description and its facilities and the owner eventually just ignored or disregarded my complaints. It was covered front & back with scaffolding due down the next day, it stayed all week along with the noise from 7.30am. There was not as listed a dishwasher, an office, a balcony and a “garden”. It had a dirty patio covered in moss. It was overlooked and food and stones were thrown over.
The apartment is poorly converted and has a flat roofed extension. It has no historic charm. It smells of damp. The advice we were given about car parking was wrong for long term parking you have to dive to the outskirts of town. There is a severe noise problem every night. There is no dining area and no fireplace. Finding the house and gaining entry was not easy because of a lack of signage. It was dirty and rubbish was left. Cleaning was poor; Basic items lacking; a micro fridge freezer; broken tap; radiator; lampshade. Promised action and cleaning never happened. The bathroom is cramped and barely useable. Noise from the upstairs apartment daily.
The host imposed a derisory compensation upon us and after a lengthy exchange of emails which only added insult to injury. We did not agree the compensation and he failed to answer my further communications.
If you want to enjoy your holiday find another property! Dartmouth and the South Hams is a wonderful area but this let will only ruin from your holiday experience. I could write more but there is a 1500 letter limit
Christopher C.
2024 年 8 月に 7 泊滞在
