6/10 (普通)
andrea l.
2025 年 4 月 16 日
No Outdoor Furniture, Grill or Pool Key
It was a very big bummer to show up to the unit with absolutely no furniture on the patio as was shown in the photos. There was also no grill, which was not listed in the amenities, but we wish we would have known as we cook outside for most of our meals. We also were not provided a pool or hot tub key for the entirety our of our visit. Thus, we had to climb under the main gate and over the pool fence to get access. Also had no key to use the restroom at the pool so had to walk back to our unit to use the bathroom. Very inconvenient. The property manager was in another state and it took me numerous texts and phone calls to try to get in touch with a local contact. We were provided a small refund for for the lack to outdoor furniture and pool key, but not the amount that we were told. Overall, the unit was nice and comfortable beds but lacking in amenities and the communication with the out of town contact for property management was not great.
andrea l.
2025 年 3 月に 8 泊滞在