Guzzi Lovers: La vacanza perfetta a Mandello

Dear Elisabeth, Thank you very much for your feedback and for mentioning the positive aspects of the apartment, such as its equipment and convenient location. We are sorry that you had difficulties with the check-in process. It normally takes around 5–10 minutes, and we’re sorry to hear that it took much longer for you, even though our team did their best to assist. We will review what happened to ensure the procedure is smoother in the future. We’re also sorry to hear about the noise. We will speak with our neighbors and kindly ask them to be more considerate, as they are usually quite respectful and we rarely receive similar comments. Thank you again for your review — your feedback helps us improve the experience for our future guests.