We have stayed in Waikaloa with our family several times and while this is a lovely condo and property,
unfortunately, the Ocean Club pool staff are the most aggressively unfriendly towards families children I’ve ever encountered. Also they are environmentally irresponsible.
You are required to pay $20 a day upon arrival for an access key to the pool facilities, which do not allow outside food or drinks. They have an on-site restaurant, okay fine. But you cannot even bring an empty water bottle to fill there. Not even an empty cup for an 18mo old child. They require you to use disposable cups at their water station to access drinking water. They cite “worrying people will sneak in alcohol” as their reasoning.
My kids are well behaved, not yelling, running, splashing others etc, but were preemptively warned by staff about their rules multiple times because the pool attendant “ thought they might throw a ball, or do xyz ”
I would not recommend to anyone traveling with young children.
The condo itself is beautiful, and it’s such a shame we would not return.