Read all the reviews, so knew what to expect, but was a bit disappointed with the management company. When we arrived, I received a text asking how the cleanliness was, I responded that the bathrooms were dirty with hair all over. They asked me to send a photo and they replied asking what they can do. At that point there no use for them to come “clean” as we arrived from a long drive. No other action was taken, nor did they reduce the cleaning fee which should’ve been done.
The main reason we stay at a VRBO is to cook. The oven didn’t work. I again contacted the management company and they offered to come take a look at the oven. They never arrived, even though we insisted, and again nothing was done or taken care of.
We didn’t get reimbursed at all, which was disappointing. Otherwise the cabin was again as listed on the site a bit old definitely need some renovations. It smelled like old but it’s an a great location. Kitchen items could be updated as well.