The owners couldn’t even get me access to property. On arrival no key was in lockbox. Owners finally responded by text and had check multiple lock boxes on property. I advised a key was in the lock box for upper property and would be willing to stay in that property. I had a pet waiting in the car for over 2 hours and was told a maintenance person would be there but they couldn’t give a timeframe. I advised if I couldn’t even get access to the property I already paid for I wanted my money back. They wouldn’t issue a refund and made me do a charge back with my bank, than after all the hassle ended up “canceling reservation” on their end. Who rents a property and doesn’t ensure it’s ready for someone who booked a 30 day rental stay away from these lowlifes. Vrbo was great helping me deal with these deadbeat owners
Alec M.
2024 年 12 月に 36 泊滞在
オーナーについて
オーナー : Brian and Sara Wilfong
We are the owners of a handful of short term "vacation" rentals. We privately manage all of our homes and are mission is to make stylish, comfortable and convenient rentals while still keeping the prices affordable.
この宿泊施設のオーナーになった理由
We purchased this own originally for long-term guests but found this convenient location to be ideal for traveling medical professionals and guests of hospital and University of Virginia.