Had a really bad experience here. We booked a 20 night stay, but 3 nights in the management company (MadeComfy) informed us about an urgent plumbing leak. Which was not an issue at first, as they told us they would provide alternative accommodation.
A couple days later they said they couldn't find alternative accommodation and that we had to leave ASAP. We checked out a couple days later, and requested a refund for the remaining days. Thus began a repeating cycle, speaking to different customer support staff who each told us that they could not give us a refund because we checked out early. There was minimal communication amongst the customer support staff who each had no clue that we were basically forced to check out due to a preexisting issue that wasn't our fault. It's been over three weeks and we have not received a single cent from them, and they have ghosted us.
We do not recommend staying in any accommodation managed by MadeComfy.