Overall, we had a great time due to the location of this property and the general Naramata area (there was a lot of fun stuff to do).
There are some concerns that I'd like to leave in this review though. First off, communication from the owner/property manager was poor. I got a message with a house rule (in from the pool by 11) and then radio silence. We got to Naramata a bit early so I messaged the property owner through VRBO about a possible early check in and got no response. As such, we waited outside the property until 4pm to check in with the code provided by the listing. The code did not work, so I called the number on the listing and a confused man answered letting me know he no longer manages this property. I asked him if he could provide the number of the owner as his was the only number on the listing and he was kind enough to do so. I am honestly not sure what we would have done if he hadn't provided Karen's number as the code had changed from the one on the listing and we wouldn't have been able to access the house if he hadn't answered, and in turn, if Karen hadn't answered my phone call asking how to get in.
The next glaring issue was cleanliness. It seemed as though the home had not been cleaned in a while. In fact, there was a note welcoming "Hayley and Guests" with some local beer/wine/crackers/cheese. Around the note, there was a bottle of wine and two beer cans. I'm not sure how long ago Hayley and guests had stayed but it made us feel as though the house may not have been cleaned since their reservation.
The bedding/towels/amenities were abundant so that was a clear positive but again, the floors, walls, surfaces and couches were dirty and we did not feel comfortable using some of the spaces. The dishes also had stains and were not clean, we hand washed most and also ran the dishwasher to ensure cleanliness. We also wanted to do a bit of laundry after spending time in the pool and the dryer vent had likely not been cleaned for months - this is a major fire hazard. The area around the pool, though, was very clean. We spent a lot of time outside on the patio and around the pool as a result of the cleanliness issue inside.
There are also a lot of spiders, ants and other critters inside the house (2 of which were on our beds). We realize due to the area, this was a possibility but the windows did not feel secure to ensure that critters didn't get inside.
Again, overall - the location was beautiful and the pool was great.
