The stay itself was great, and the property was clean and well maintained. Unfortunately, the communication leading up to check-in was very disappointing.On the morning of my arrival, I sent a message asking for check-in instructions but never received a response. When it was time to check in, I still hadn’t heard from the host. I called the provided phone number, but the voicemail was in Spanish. It wasn’t until after 4:00 p.m. that I finally received a phone call and the check-in instructions.When we arrived, there were no clear directions explaining which entrance to use. There are three separate units on the property, so we accidentally entered another guest’s unit before realizing ours was located behind a fenced area. Better signage or more detailed arrival instructions would have prevented this confusion.I would recommend sending check-in instructions several hours before guests arrive—at least five hours in advance—and providing clear directions to the correct unit. With better communication, this would have been an excellent stay.