Our experience in Friday Harbor with Annie was frustrating.From the start, we received no communication or confirmation about our reservation. On the morning of our arrival, we had to contact Annie ourselves to confirm our accommodations.After we go there, Annie bombarded us with three conflicting emails throughout our stay, demanding additional payments for extra guests. Our group was below the maximum capacity of the listing, yet her charges varied wildly—first 20, then 60, and then 132—in successive emails. We were not informed of the per-person charge for guests in the listing or through prior communication. Past Vrbo's we've stayed at have not had these charges, so the way these were handled felt non-transparent and unusual, especially since we never exceeded the maximum guest limit. We agreed to pay the additional charges, but the explanation we got made us feel that we were getting price gouged. She claimed our 200 per person charge was to cover her 700 monthly water bill, even though we only stayed in 1 of her units for 2 nights.Overall, our interactions with Annie felt untrustworthy and left us feeling taken advantage of. The stress and confusion during our stay overshadowed the weekend. I hope that Annie improves her communication and transparency for future guests because it truly is a nice unit.