Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It's much like staying in a hotel. There is a dishwasher but no detergent, paper towels, trash bags, ect. They do stock little hotel soaps, but no bottled handsoap. The unit is in pretty good shape but could use a little TLC. The screen doors all have holes in them and there is at least one place the trim is falling off the wall. Lightbulbs and outlets are hit or miss, we didn't troubleshoot. We choose this unit specifically because it had a washer/dryer. The day after we checked in, we stopped at the front desk to let them know the dryer didn't work. They said they knew it didn't work (but had not told us at checkin). They said they would get back to us. They called once to let us know they needed access to the unit to "check something." We never heard anything else. We stopped in to get an update and the front staff was annoyed with us- although they did inform us that the owner had decided to replace the washer and dryer (the washer worked) . They did provide us with a pre-paid laundry card when we asked for it. It wasn’t a huge deal because they do have laundry facilities in every building and we understand things break, but customer service was lacking. The location of the condo to the beach is great. The beds are comfortable. The overall layout was great as well. We loved having covered parking. The kitchen was pretty well stocked with pots, pans, cutting boards and dishes for cooking (we did a lot of cooking). Overall, we liked the unit itself, but the property management could use some improvement.