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Thank you Ingrid. We are happy you enjoyed the Salt Shack and your stay:) Hope to host you again in the future.

Glad you enjoyed our home. Thank you for taking such great care of our home. We love repeat renters ;) look forward to renting to you again. Best wishes, Troy & Brenda Hazzard

Thank you Alex. Glad your trip was enjoyable. :)

Hi Joanne, I am so sorry you were not able to close the blind in the bedroom. I wish I was aware, I could have tried to help you as we were working closely with the dishwasher seal and AC, shew... thank goodness that 100 degree weather seems to have let up for now. I will check into this for sure. Thanks again for your feedback. Brenda

Thank you Lori:) We hope to have you again in the future. Also, thanks for taking care of the pillow situation and it was a pleasure to mail the jacket left behind :) Brenda

Karen, thank you for taking the time to share your feedback and for providing photos of your stay. We’re sorry to hear that the cottage did not meet your expectations. We do want to clarify a few points for future guests. The property is an older home and is listed as a beach cottage, and we try to be very transparent in the listing about the home, its age, amenities, and layout. It is intended to be a comfortable beach cottage rather than a newer luxury condominium or modern home. The original hardwood floors do have some squeaking, which is characteristic of an older home, although we certainly understand that this may not be to everyone’s preference. The listing also does not advertise a dishwasher, garbage disposal, or central air conditioning. The air-conditioning arrangements are outlined in the listing so guests can make an informed decision before booking. The kitchen windows look out toward the fenced backyard and provide wonderful natural light, which is one of the features we enjoy about the space. The windows in the kitchen recently stopped going up and staying up and rather than taking a chance the window fall on someone, we provided the wood sticks to support the window. Most importantly, we genuinely wish we had been given the opportunity to address your concerns while you were staying with us. Our welcome message and house binder specifically invites guests to contact us if anything is not as expected so that we have an opportunity to help. We did not receive a phone call or email from you during your six-night stay regarding these concerns, nor were we aware that you were dissatisfied until after you had left a day early and requested a refund for the final night. Had we known you were experiencing issues, we would have been happy to discuss them and determine what, if anything, could be done to improve your stay. We work hard to accurately represent our cottage and its amenities in the listing, and we regularly review the property and our pricing to ensure they are appropriate for the type of accommodations we provide. We’re glad to hear that there were aspects of the cottage and its amenities that you enjoyed, and we appreciate your feedback. For future guests, we encourage everyone to carefully review the entire property description and amenities before booking to make sure the cottage is a good fit for their expectations and preferences. In addition, I would like to note that the only message we received from you is : From Karen Lynch The house is so cute!! I’m in love. Everything is so clean and well appointed. We love the salt shack too. I’m so happy. Thank you for all the nice touches, including the welcome bottle of rosé. What a classy touch! 4:21 PM You can imagine our shock of learning of your dissatisfaction.

Thank you Ian for the great feedback. Hope to see you again next year :) & totally understand about the small kitchen.... I grew up always wishing it was bigger ;) Take care. Brenda

Thank you so much Kathy for your wonderful review. So glad to hear that you enjoyed Lewes. It was a pleasure having you and your family. Thank you so much for taking the extra care to be tidy and doing all the little extras that made check out/turnover so much easier. Looking forward to next year. Brenda